James Burrell Builders Merchants is a leading independent supplier of building materials in the North East and Yorkshire, with a rich heritage and a workforce of over 300 dedicated employees. Established in 1877, we have built our reputation on providing excellent customer service, high-quality products, and tailored solutions to meet the needs of our clients.
Our extensive range of products covers everything from building bricks, civils, timber & joinery, roofing, landscaping, insulation & dry lining to hardware. We are proud to offer a wide variety of Paslode stock across our branches, catering to the needs of our customers in the construction industry.
At James Burrell, we understand that every project is unique, and we strive to provide a personalised service that is tailored to your specific requirements. Whether you are a small builder or a large construction company, we have the expertise and resources to help you complete your project on time and within budget.
Our Services
At James Burrell, we offer a range of services designed to make your building project easier and more efficient. Here are some of the services we provide:
Credit Accounts: Our tailored credit account service is designed to meet your needs, whether you are a small business or a large construction company. Our credit accounts offer flexible payment terms, competitive pricing, and dedicated account managers to ensure that you get the service you need.
Branch Locator: Our easy-to-use branch locator tool helps you find the nearest James Burrell branch. We have 11 branches across the North East and Yorkshire, so you can be sure that there is a James Burrell branch near you.
Accounts: Our accounts department provides a range of services, including invoicing, payments, and credit control. Our team is dedicated to providing a high-quality service that is efficient and accurate.
Careers: At James Burrell, we are always on the lookout for talented individuals to join our team. We offer a range of career opportunities, from sales and marketing to logistics and operations.
Newsletter: Our regular newsletter keeps you up-to-date with the latest news, products, and services from James Burrell. Sign up to our newsletter today and stay informed.
Meet the Team: We are proud of our team, and we want to introduce you to some of the people who make James Burrell the success that it is. Check out our "Meet the Team" section and get to know our team members.
At James Burrell, we are committed to providing the best possible service to our customers. Our experienced and dedicated team is here to help you with all your building material needs. Contact us today to find out how we can help you.
Summary of Customer Reviews for James Burrell
Positive Feedback
The majority of customers have praised the company for its friendly staff, helpful service, and great stock of supplies. Some have noted the staff's knowledge of industry trends and their ability to assist with product inquiries. The company's long-standing reputation and community involvement have also been highlighted by several reviewers.
Negative Feedback
However, some customers have expressed dissatisfaction with the service they received. Issues such as long waiting times, unprofessional behavior, and a lack of concern for customer safety have been reported. There have also been complaints about the company's mask policy during the COVID-19 pandemic, with some customers feeling bullied into wearing masks despite having exemptions. Additionally, a few customers have experienced issues with delivery times and customer service, including rude staff and unresolved problems.
Be the first to review James Burrell Builders Merchants.
Write a Review
