Business Details
Quality Tiles for Every Space in Stockton-on-Tees
We are Discount Tiles, a trusted specialist provider of high-quality tile solutions based in the North East of England. Our operational history has built a strong reputation for reliability and expertise among both trade and domestic customers across the region. We operate a spacious, well-stocked showroom on Portrack Lane in Stockton, where customers can browse hundreds of tile styles in person to find their perfect fit. Our team of knowledgeable specialists has deep expertise in all tile types, from ceramic and porcelain to luxury vinyl and bespoke patterned ranges, to support informed purchasing decisions. We pride ourselves on transparent, fair pricing with no high-pressure sales tactics, ensuring every customer receives honest, tailored advice for their project. We offer free delivery on all orders exceeding 500, with flexible scheduling to align with customer project timelines.We are able to hold ordered stock for extended periods for customers waiting for new home keys or other project delays, with no penalty for late collection. We provide urgent next-day delivery options for customers with time-sensitive project requirements, to minimise disruption to their schedules. We supply free tile samples to all customers, to support confident selection that matches their exact aesthetic and functional needs. We maintain a 4.8 out of 5 star Google rating, built on hundreds of genuine customer reviews that highlight our consistent service quality. We are committed to fair, compassionate customer service, including making exceptions to standard return policies where customer circumstances warrant support. Our team has a proven track record of sourcing discontinued and out-of-stock tiles for returning customers, to complete long-term projects to the highest standard.
Services
Wall Tiles
Bathroom Tiles
Floor Tiles
Kitchen Tiles
Outdoor Tiles
Wood Tiles
Large Format Tiles
Patterned Tiles
Luxury Vinyl Tile
Hexagon Tiles
Highlights and features
- We offer free delivery on orders exceeding 500
- We hold ordered stock for customers with project delays
- We provide free tile samples to support informed selection
- We maintain a 4.8/5 star Google rating from genuine reviews
- We source discontinued tiles for long-term customer projects
What people say
Awesome staff
Excellent customer service
Great value for money
Knowledgeable team
Prompt delivery
Services
Tile Sales
We provide a comprehensive retail service for a huge range of high-quality tiles, suited to domestic and commercial renovation projects of all sizes. Our stock includes wall, floor, bathroom, kitchen, outdoor and specialist style tiles to suit every aesthetic and functional requirement. Customers benefit from expert in-store advice to select the perfect products for their space, at competitive market prices.
Free Delivery
We offer a free delivery service for all tile orders with a total value exceeding 500, to reduce overall project costs for our customers. This service is available to both trade and domestic clients across the North East and surrounding areas. Customers can choose a delivery date that aligns with their project schedule, with no hidden fees or surcharges applied.
Showroom Consultations
We provide free, no-obligation consultations in our spacious Stockton showroom, where customers can browse full tile displays and mock-up setups for inspiration. This service is open to all customers planning home renovation, garden improvement or commercial fit-out projects. Visitors benefit from one-to-one advice from our knowledgeable tile specialists, to make confident, informed purchasing decisions.
Urgent Delivery
We offer an urgent next-day delivery service for customers with time-sensitive tile requirements, to avoid project delays. This service is ideal for customers who have run out of tiles mid-project or need to meet tight fitting deadlines. Orders placed before our daily cutoff time are dispatched for delivery the following working day, with tracking updates provided.
Discontinued Tile Sourcing
We provide a specialist discontinued tile sourcing service for customers who need to match or replace tiles purchased from us in the past. This service is available to both existing and new customers with out-of-stock or end-of-line tile requirements. Our team leverages extensive industry contacts to locate hard-to-find tiles, ensuring customers can complete their projects to a consistent, high-quality finish.
People
Anton
Sales Advisor
With over 15 years in tile retail, Anton specialises in helping customers find perfect tile solutions. He excels at matching products to specific project requirements while maintaining exceptional customer service standards.
Josh
Store Manager
As store manager, Josh oversees daily operations and ensures quality service. With extensive product knowledge and team leadership experience, he guarantees smooth customer experiences from selection to delivery.
Stuart
Customer Service
Stuart handles customer inquiries and resolves issues efficiently. His problem-solving skills and understanding of tiling requirements make him a valuable team member in maintaining customer satisfaction.
Questions
What types of tiles do you offer?
We provide wall, floor, bathroom, kitchen, outdoor, wood, luxury vinyl, and patterned tiles in various sizes and finishes.
Do you offer delivery services?
Yes, we provide fast delivery options including next-day delivery for urgent requirements across the North East region.
Can I return unused tiles?
Full order returns are accepted within 30 days with all tiles in unopened boxes, subject to our return policy terms.
Do you have a physical showroom?
Yes, we have a large showroom in Stockton-on-Tees displaying thousands of tile options for immediate selection.
Can I get tile samples?
We offer free tile samples to help customers make informed decisions about their tiling projects.
