Guiding you through the law with clarity and precision
Hine Downing is a prominent law firm based in Falmouth, Cornwall, with a rich history dating back to the 19th century. Our family tree of advising and acting for generations of families and businesses is a testament to our commitment to providing exceptional legal services. We are proud to say that many of our new clients come to us through personal recommendation, and we strive to maintain our reputation for excellence.
Our Services
At Hine Downing, we understand that every individual and business has unique legal needs. That's why we offer a comprehensive range of services, including Dispute Resolution, Family Law, Commercial Law, Conveyancing, Probate, Wills, and Trusts. Our team of experienced solicitors is dedicated to providing clear, practical, and cost-effective solutions tailored to your specific requirements.
Dispute Resolution
We deal with disputes relating to wills and estates, property, and residential landlord and tenant issues. Our expert solicitors will provide you with clear advice on the merits of your claim, the likely level of your costs, and alternative ways of resolving your dispute, such as mediation.
Family Law
Our trusted family law experts have helped many families navigate complex and sensitive issues, including the home, finances, and the care of children. We pride ourselves on our sensitive and understanding approach when dealing with clients in emotional and stressful situations.
Commercial Law
Good legal advice is vital for any business venture. Our commercial law team provides expert guidance on a wide range of issues, from mergers and acquisitions to employment law and commercial property. We'll help you make informed decisions and avoid costly mistakes.
Conveyancing
Our friendly and efficient team of residential conveyancers will ensure your transaction runs smoothly and quickly, making the process of buying or selling a property as stress-free as possible.
Probate, Wills, and Trusts
Our Private Client Department combines a wealth of experience in dealing with Probate and the administration of Estates. We provide expert guidance on wills, trusts, and estate planning, ensuring your wishes are carried out with precision and care.
Our Commitment to You
At Hine Downing, we are dedicated to providing exceptional legal services that meet the highest standards of quality and integrity. We promise to listen carefully to your needs, identify the best and most cost-effective strategy for a successful outcome, and keep you informed at every stage of the process.
Poor Customer Service
The majority of reviewers were extremely dissatisfied with the service they received from Hine Downing solicitors. They reported poor communication, lack of updates, and unhelpful staff. Several reviewers mentioned that their queries and concerns were ignored, and they were left feeling frustrated and ignored.
Lack of Responsiveness
Many reviewers mentioned that they had to chase the solicitors for updates, and even then, they were not provided with the necessary information. Phone calls and emails went unanswered, and some reviewers were met with rude and unapologetic responses from the management.
Unprofessional Behavior
Some reviewers reported that the solicitors were unprofessional and lacked empathy. They were described as being unhelpful, unresponsive, and uncaring. One reviewer mentioned that they were not even provided with a fee agreement, despite having power of attorney for their mother.
Positive Experiences
On a more positive note, a few reviewers had a good experience with Hine Downing solicitors. They reported that the solicitors were helpful, friendly, and responsive. One reviewer mentioned that they were provided with expert advice and support.
Recommendations
Based on the reviews, it is clear that many reviewers would not recommend Hine Downing solicitors to others. They reported poor service, lack of communication, and unprofessional behavior. However, a few reviewers had a positive experience and would recommend the solicitors to others.
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