Where residents come first
At Peacehaven House, we pride ourselves on being a not-for-profit care home located in the beautiful town of Southport. Our elegant traditional building, set in delightful and extensive gardens, provides a warm and welcoming environment for our residents. Our team of friendly, committed, and enthusiastic staff are dedicated to providing a safe, comfortable, and happy environment for our residents, ensuring they feel truly at home.
Our History
Peacehaven House has a rich history, dating back to 1949 when it was established as a Registered Charity to provide care for the elderly in Southport. Over the years, we have undergone several extensions and refurbishments, including a major modernisation project in 2004-2005, which has enabled us to expand our facilities and provide an even better service to our residents.
Our Facilities
Our care home is set in large landscaped gardens with a car park located directly in front of the entrance to the main building and reception. Wheelchair access is provided to the main door, and full disabled access exists throughout the building. We have two lounges and a dining room, conveniently located close to the reception area and the bedrooms affiliated to the main building. Our facilities also include a lovely conservatory overlooking the gardens, a hairdressing salon, an onsite laundry facility, and 55 bedrooms, many of which have en-suite facilities.
Our Care Philosophy
At Peacehaven House, we believe that every resident deserves to be treated with respect and dignity. Our care philosophy is centered around providing a personalized approach to care, tailored to the individual needs of each resident. We understand the importance of maintaining an independent lifestyle, and our activities team provides a wide range of activities and social events to ensure our residents remain engaged, active, and happy.
Why Choose Us
As a not-for-profit charity-led organisation, we are able to reinvest any surplus generated into improved facilities or offerings for our residents. We are not beholden to shareholders, and our sole purpose is to provide the highest level of care and service to our residents. This unique approach enables us to provide a truly homely environment, where our residents can feel safe, comfortable, and cared for.
Care Home Review Summary
Overall Impression
The overall sentiment of the reviews is overwhelmingly positive, with all reviewers giving 5-star ratings.
Praise for the Staff
The staff at the care home have been consistently praised for their professionalism, care, and dedication. Reviewers have used words such as "fantastic", "caring", and "lovely" to describe the staff.
Facilities and Environment
The care home's facilities and environment have also been praised, with reviewers commenting on the "lovely rooms", "good food", and "beautiful gardens".
Personal Experience
Several reviewers have shared personal experiences of their loved ones staying at the care home, with all reporting positive experiences. One reviewer mentioned that their mother "enjoyed her last days there", while another thanked the staff for the "excellent care" given to their mother during her short stay.
Recommendations
All reviewers would highly recommend the care home to others, with one reviewer stating they would do so "without hesitation".
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