Experience the difference for yourself - call us today!
About Us
Lancaster City Laundry & Dry Cleaners is your trusted partner for all your laundry and dry cleaning needs. Located in the heart of Lancaster, we provide a comprehensive dry cleaning and laundry service to individuals and businesses in the local area. With over a decade of experience and a team of dedicated professionals, we take pride in offering fast, reliable, and affordable laundry solutions.
Dry Cleaning
We expertly handle all your delicate items, from suits and dresses to curtains and bedding, ensuring they receive the specialized care they deserve.
Wash & Fold
Our convenient Wash & Fold service takes the drudgery out of laundry day. We wash, dry, and fold your clothes using high-quality branded products, ensuring they're ready to wear right away.
Commercial Laundry
We offer a comprehensive commercial laundry service for businesses of all sizes. From linen and bed linens to work uniforms and towels, we provide a hassle-free solution to keep your workplace clean and professional.
Ironing Services
Let us take away the chore of ironing your clothes. Our skilled ironers meticulously hand-iron every item, ensuring a crisp and professional finish.
Why Choose Lancaster City Laundry & Dry Cleaners?
- Experienced and friendly staff: Our team is highly skilled and dedicated to providing exceptional customer service.
- Quality and attention to detail: We take pride in offering meticulous care for every item.
- Competitive prices: We offer affordable rates without compromising quality.
- Fast turnaround times: Get your clothes back quickly and conveniently.
- Convenient location: Situated in the town center for easy access.
We believe in providing a friendly and personalized laundry experience for our valued customers. Get in touch with us today and experience the difference!
Unsatisfactory Experiences
Several customers have expressed dissatisfaction with their experiences at Lancaster City Laundry. Some of the common issues include poor quality work, unprofessional staff, and misleading prices. For instance, Zoe Wells reported that her new sleeping bag was sent back with a burn in it, while Sule Kumas claimed that all his clean laundry was stained and burned during drying. Aneirin Trench-Jellicoe was unhappy with the zip replacement service, describing it as "the worst bit of sewing I have ever seen".
Positive Experiences
On the other hand, some customers have reported positive experiences with Lancaster City Laundry. Paul Markie praised the staff for doing a great job repairing his coat zip, while Stephen Smith and Matthew Alpin appreciated the fast and reasonably priced service. Tracy Clough and Mark & Louise Matthews commended the friendly and helpful staff, as well as the quick turnaround times.
Unprofessionalism and Miscommunication
Some customers have reported instances of unprofessional behavior from the staff, such as TommyGunn's experience where he was told to come back later despite being assured same-day service. Dawn Sterritt was unhappy with the prices and service, describing it as "daylight robbery". Sofia McNamee reported poor communication regarding an issue with a recent wash load and was not compensated or apologized to.
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