Business Details
50+ Years
experience
Emergency
services
Expert Veterinary Care in Alexandria
McKenzie Vets has been providing trusted veterinary care in Alexandria since 1955, initially established by Alex McKenzie as a mixed practice before evolving into a dedicated small-animal clinic in 2019. Our purpose-built facility features modern anaesthesia and surgery equipment, digital imaging, and comprehensive laboratory facilities to ensure precise diagnostics and treatments. Our team of experienced veterinarians, nurses, and support staff prioritises compassionate care while maintaining rigorous professional development through regular training and clinical discussions. Accredited by the Royal College of Veterinary Surgeons and holding a Silver Award Cat Friendly Practice status, we integrate Fear Free training principles into our patient care. Our investment in advanced medical technologies, including laser therapy and acupuncture, reflects our commitment to offering cutting-edge treatments.We maintain the original values of professional excellence and compassionate service established by our founder while expanding our capabilities to meet evolving veterinary standards. Our proactive healthcare plans through Pet Health Club provide clients with cost-effective, preventative care solutions supported by 24/7 online veterinary access. By combining clinical expertise with client education and transparent communication, we ensure pets receive comprehensive care tailored to their individual needs. Our practice extends accessibility features such as wheelchair access and on-site parking to accommodate all clients. Through continuous improvement in facilities, training, and service offerings, McKenzie Vets remains dedicated to being the preferred veterinary partner for pet owners in Dumbartonshire.
Services
Vaccinations
Neutering
Senior pet care
Surgery
Dentistry
Emergency care
Laser therapy
Acupuncture
Details
- Year established: 1955
Highlights and features
- We provide 24/7 online vet access through Pawsquad.
- Our team holds Fear Free Certified Professional status.
- We offer advanced treatments including laser therapy and acupuncture.
- Accredited by the Royal College of Veterinary Surgeons since 1955.
- We invest in continuous professional development for all clinical staff.
Associations and certifications
- Royal College of Veterinary Surgeons
- Cat Friendly Practice
What people say
Compassionate staff
Skilled professionals
Modern facilities
Attentive care
Excellent communication
Services
Vaccinations
Our vaccination programme protects pets against common infectious diseases through tailored schedules for puppies, kittens, and adult animals. We provide core vaccinations for dogs, cats, and rabbits as well as lifestyle-specific recommendations. All vaccinations form part of our Pet Health Club plans with cost-saving benefits.
Neutering
We offer safe neutering procedures for cats and dogs with pre-operative blood testing, modern anaesthesia, and post-operative care. Our surgical team provides expert advice on optimal timing and individual health implications. All procedures include pain management and follow-up checks for complete recovery.
Surgery
Our surgical services cover routine and complex procedures using sterile theatre facilities with multiparameter monitoring. We perform soft tissue surgeries, orthopaedic procedures, and emergency interventions. Advanced equipment includes digital imaging and in-house laboratory support for accurate diagnostics and treatment planning.
Dentistry
Comprehensive dental care includes routine cleanings, extractions, and periodontal treatments under anaesthesia. We utilise digital dental radiography for accurate diagnosis and treatment planning. Our preventive care advice helps pet owners maintain optimal oral health between professional treatments.
Emergency care
We provide immediate veterinary attention for critical conditions through our out-of-hours emergency service. Our facilities handle trauma cases, poisoning incidents, and acute medical emergencies 24/7. Emergency consultations include stabilisation, diagnostics, and ongoing treatment planning.
People
Alison Winkler
Clinical Director
With over 20 years' experience in small animal practice, Alison leads our clinical team with specialist interests in cardiology and internal medicine. She ensures high standards of care through regular case reviews and continuing education initiatives.
Jackie Robson
Practice Manager
Jackie oversees daily operations with 18 years of veterinary practice management experience, focusing on client relations and service quality improvements while maintaining our Royal College of Veterinary Surgeons accreditation standards.
Claire Jamieson
Head Nurse
As Head Nurse with Fear Free Certification, Claire leads our nursing team in compassionate patient care and client education, specialising in anaesthesia and pain management while mentoring junior staff through structured training programs.
Rachel Throne
Veterinary Surgeon
Rachel brings expertise in soft tissue surgery and diagnostic imaging, with particular interest in dermatology cases. She contributes to our weekly clinical discussions and participates in advanced surgical training courses annually.
Julie Osmond
Registered Veterinary Nurse
Julie specialises in senior pet care and chronic disease management, supporting clients through our Pet Health Club plans while providing expert nursing care during hospitalisations and post-operative recovery periods.
Questions
What emergency veterinary services do you offer?
We provide 24/7 urgent care for critical conditions through our out-of-hours service. Emergency cases receive immediate assessment, stabilisation, and appropriate treatment from our experienced veterinary team.
How does the Pet Health Club benefit work?
Our Pet Health Club plans spread preventative care costs monthly, covering vaccinations, flea control, and unlimited consultations. Members also receive 24/7 online vet access and discounts on selected services.
What species do you treat at your clinic?
We care for cats, dogs, rabbits, and small mammals like guinea pigs and hamsters. Our facilities include Rabbit Friendly Practice status for specialised small animal care requirements.
Can I book appointments online?
Yes, our online booking system allows 24/7 appointment scheduling for routine check-ups and consultations through our website's dedicated booking portal.
What surgical options are available?
Our surgical services include routine procedures, soft tissue operations, orthopaedic interventions, and emergency surgeries performed in our dedicated sterile theatre with modern anaesthesia monitoring.
Do you offer specialist veterinary treatments?
While we focus on general practice, our facilities include laser therapy, acupuncture, and advanced diagnostic imaging. We refer complex cases to specialist centres when required for optimal patient care.
