Simplifying Business Travel, One Ride at a Time
At Allens Taxis, we're proud to be Coventry's premier private hire company, providing an unparalleled level of service to our customers. With over 85 years of experience, we've got the know-how and expertise to transport you safely and efficiently to your desired destination. Our commitment to customer satisfaction and dependability is unwavering, ensuring that you can rely on us to get you where you need to be, whenever you need to be there.
Our Story
Our journey began in 1938, and since then, we've grown to become the most established taxi company in Coventry. We've united three titans of the Coventry cab industry - Godiva Taxis, Allens Taxis, and Trinity St Taxis - under one banner, making us the largest and most reliable taxi company in the region. Our 24/7 service guarantee ensures that you can always get a ride, no matter what time of day or night.
Our Services
We offer a range of services designed to cater to your every need. From airport transfers to corporate services, and from student transport to food delivery, we've got you covered. Our fleet of over 200 vehicles is at your disposal, ensuring that you can choose the perfect ride for your occasion. Whether you need a saloon car, a 5-seater London black cab, or an 8-seater minivan, we've got the perfect vehicle for you.
Our Commitment
At Allens Taxis, we're committed to providing a safe, reliable, and efficient service to our customers. We take pride in guaranteeing punctual pickups, every time you book a ride with us. Our drivers are thoroughly vetted and licensed by Coventry City Council, ensuring that you're in safe hands. We understand the importance of customer satisfaction, which is why we provide a dedicated account manager for our corporate clients, ensuring that they receive a priority service that meets their specific needs.
Our Technology
We're committed to innovation, which is why we've developed a cutting-edge app that allows you to book and track your taxi in real-time. Our app is designed to make booking a taxi as seamless as possible, ensuring that you can get where you need to be, quickly and efficiently. Whether you're a student, a business owner, or simply someone who needs a reliable ride, our app is the perfect solution for you.
Our History
Allens Taxis has been moving the people of Coventry since 1938, except during WWII. Our owners, Paddy and Susan, are 'Coventry Kids' born and bred, and are proud to have amalgamated Godiva Taxis, Allens Taxis, and Trinity St Taxis under one roof. Our history and reliability ensure that we're recommended time and time again, and we're proud to be the first computerized taxi company in the UK.
Positive Experiences
Friendly and Considerate Drivers
Some customers have had positive experiences with Allens Taxis, praising their friendly and considerate drivers. One reviewer, Ange D, appreciated the care taken when transporting their dog to the vet. Hannah also had a positive experience, highlighting the helpfulness and friendliness of the driver.
Efficient Booking and Punctuality
A few customers have reported efficient booking processes and punctual arrival times. Sarah Williamson booked in advance and was pleased with the helpfulness of the staff and the prompt arrival of the taxi. Marc Mackie also had a great experience, citing a fair price, punctuality, and good communication.
Good Customer Service
Turgut World Harvest Turizm praised the excellent customer service, citing a helpful phone operator and a friendly driver who accommodated their requests.
Poor Service and Unreliability
Many reviewers have reported poor service and unreliability from Allens Taxis. John Budworth was disappointed when his booked taxi was cancelled 16 hours prior to the pickup time. Josh Hayre and Big Pete both experienced difficulties with booking and cancellations. Rafael Le Cornu was overcharged and had issues with the pricing.
Driver and Dispatch Issues
Several customers have reported issues with drivers and dispatchers. Hayley had a 4-seater turn up instead of the booked 5-seater, and the driver was 25 minutes late. Jasper and Callum Lloyd Andrews both experienced delays and poor communication. James Moore reported a late driver who took a longer route, increasing the fare.
Lack of Communication and Rude Staff
Some reviewers have criticized the lack of communication and rude staff. Vicki Clifton waited 25 minutes for a cab, only to be told there were no available taxis in her area. John Anderson reported a rude dispatcher who hung up on him during a call.
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