Book with confidence, travel with ease
At Dial-a-Cab, we pride ourselves on being a reliable and established taxi company based in Central Rugby, Warwickshire, West Midlands. Our team of experienced drivers and modern fleet of vehicles are dedicated to providing a safe and comfortable travel experience for all our customers.
Our Services
We cover all types of transfers, including airport taxis, Rugby station taxis, wedding transport, nights out, and corporate transport. Our fleet of vehicles ranges from 4 to 8 seaters, ensuring we can accommodate groups of all sizes. We also offer wheelchair-accessible taxis for up to 4 people and 1 wheelchair. Our services cater to both short and long-distance travel, whether you're heading to the airport, a night out, or a business meeting.
Airport Transfers and Holiday Travel
We specialize in providing airport transfers to and from Rugby and major UK airports, including Birmingham, Heathrow, Gatwick, Stansted, and Luton. Our drivers are trained to ensure a smooth and stress-free journey, whether you're traveling for business or pleasure.
Corporate Transfers
We understand the importance of transporting employees safely and efficiently. Our corporate transfer services cater to one-off trips or regular journeys, ensuring your employees arrive at their destination feeling relaxed and focused.
NHS Staff Discounts
As a token of appreciation for our hardworking NHS staff, we offer a 20% discount on journeys and discounted prices for travel to and from Rugby St Cross, UHCW hospitals, and local workplaces.
Covid-19 Update
We are still operating a limited service, taking all necessary precautions to minimize the risk of Covid-19 transmission. Our drivers have received instruction on how to minimize potential risks, and we encourage customers to follow government guidelines when traveling with us.
Reliable and Friendly Service
Many reviewers praised the reliable and friendly service provided by the taxi company. The drivers were punctual, efficient, and courteous, making the journey a pleasant experience. Some reviewers appreciated the extra effort made by the drivers to ensure their safety and comfort.
Excellent Customer Service
Several reviewers complimented the excellent customer service provided by the company. The office staff were responsive to queries, and the booking process was streamlined and efficient. Some reviewers appreciated the ability to pay in advance and receive confirmations via email.
Polite and Accommodating Drivers
Many reviewers praised the polite and accommodating nature of the drivers. They were friendly, helpful, and willing to lend a hand when needed.
Issues with Driver Behaviour
However, there were some instances where drivers exhibited unprofessional behaviour, such as refusing to move from a disabled parking space or using foul language. These incidents were met with disappointment and frustration from the reviewers.
Booking and Scheduling Issues
Some reviewers experienced difficulties with booking and scheduling, including delays, miscommunications, and unavailability of taxis. These issues led to frustration and disappointment.
Communication and Customer Service
A few reviewers experienced poor communication and customer service from the office staff, including rudeness, blame-shifting, and unhelpfulness.
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