Business Details
29 Years
experience
Affordable Counselling Services in Feltham
Established in 1997, Phoenix Counselling has provided accessible mental health support for over 25 years. Our team of 100 volunteer counsellors delivers face-to-face and remote therapy from our Feltham base, operating as a Community Interest Company dedicated to reinvesting all resources into client care. We specialise in adult and children's emotional wellbeing, offering same-week appointments and flexible payment options including sliding-scale fees.With BACP, NCS, and UKCP-registered professionals, we provide culturally sensitive therapy in 12 languages. Our services extend to schools through tailored programmes addressing anxiety, self-harm, and family dynamics, while maintaining strict safeguarding protocols for vulnerable clients. Through crowdfunding initiatives, we ensure financial barriers don't prevent access to critical mental health support.
Services
Adult Counselling
Child Therapy
Online Counselling
School Programmes
Domestic Abuse Support
Parent Support Groups
Play Therapy
Couples Counselling
Mindfulness Training
Safeguarding Consultations
Details
- Year established: 1997
Highlights and features
- Offer counselling within 7 days of initial contact
- 100 volunteer counsellors with professional indemnity insurance
- Sliding scale fees from 10 for those in financial hardship
- Multilingual services available in 12 languages
- DBS-checked therapists with specialist child protection training
Associations and certifications
- British Association of Counselling and Psychotherapy (BACP)
- National Counselling Society (NCS)
- United Kingdom Council of Psychotherapists (UKCP)
What people say
Immediate appointment availability
Supportive therapists
Affordable rates
Professional environment
Effective child programmes
Services
Adult Counselling
Individual therapy for adults dealing with anxiety, depression, and life challenges. Sessions available face-to-face or online within 7 days, with qualified counsellors using evidence-based techniques. Flexible payment options ensure accessibility for all clients.
Child Therapy
Specialised services for children and young people including play therapy and family counselling. Addressing issues like bullying, family separation, and mental health challenges through age-appropriate interventions by DBS-checked professionals.
Online Counselling
Secure virtual sessions available nationwide for those unable to attend in person. Delivered by trained professionals using encrypted platforms, maintaining the same quality standards as face-to-face therapy with flexible scheduling options.
School Programmes
Tailored mental health services for schools including student counselling, staff training, and parent workshops. Programmes address anxiety, self-esteem, and social skills development with age-appropriate interventions for primary and secondary students.
Domestic Abuse Support
Specialist support for domestic violence survivors offering up to six free sessions followed by 10 sessions. Therapists trained in trauma-informed care provide both individual and family therapy with appropriate safeguarding measures in place.
People
Fran Halford
Founder
With over 25 years' experience in mental health, Fran established Phoenix Counselling in 1997 to address waiting list issues in statutory services. She leads our team of 100 volunteer counsellors and manages community fundraising initiatives.
Questions
How quickly can I get an appointment?
We aim to offer initial meetings within 7 days and first counselling sessions within 10 days of your call.
Are your counsellors qualified?
All our therapists have professional indemnity insurance and are members of recognised bodies like BACP and UKCP.
Do you offer online sessions?
Yes, we provide secure online and telephone counselling services available nationwide with no waiting lists.
What are your fees?
Fees operate on a sliding scale from £35 to £20, with supported rates available for those on low incomes.
Do you work with schools?
We deliver tailored mental health programmes to schools including student therapy, staff training, and parent workshops.
How are therapists selected?
Our 100+ counsellors undergo DBS checks, safeguarding training, and must demonstrate specialist experience before joining our team.
