Business Details
Your Trusted IT Partner in Coalville
Established as a trusted provider of IT solutions, The Coalville Computer Nerd specialises in delivering high-quality, affordable computer repairs and technical support to home users and small businesses across North West Leicestershire. With over a decade of professional experience and thousands of completed repairs, the business prioritises exceptional customer service, swift problem resolution, and environmentally responsible practices. Services include hardware and software repairs, on-site visits, data recovery, system builds, and secure data erasure, all underpinned by a no-fix-no-fee guarantee.The owner, James, leverages extensive technical expertise to offer tailored solutions, ensuring clients receive honest, no-nonsense advice and support. Committed to GDPR compliance and responsible e-waste management, the business donates refurbished equipment to charities while maintaining a strong focus on client satisfaction and data security.
Services
Hardware Repairs
Software Repairs
On-Site Visits
Data Recovery
System Builds
Secure Data Erasure
Digitisation Services
Networking Support
Tuition Services
Website Building
Highlights and features
- We have over a decade of professional experience in IT repair and support.
- Our services include a no-fix-no-fee guarantee for client peace of mind.
- We prioritise environmentally responsible e-waste management and recycling.
- GDPR-compliant data handling ensures client privacy and security.
- Free local collection and delivery services simplify repairs for our clients.
What people say
Quick turnaround
Affordable rates
Expertise evident
Polite and courteous
No fix no fee
Services
Hardware Repairs
Hardware Repairs offer cost-effective solutions for malfunctioning computers and laptops. Using high-quality parts and expert diagnostics, repairs are completed with clear communication and no hidden fees. This service extends device lifespans, reducing electronic waste while saving clients money compared to replacements. All repairs include post-service testing to ensure optimal performance.
Data Recovery
Data Recovery services retrieve lost files from damaged or failed storage devices. Utilising advanced tools and techniques, the process prioritises secure, non-invasive methods to recover critical information. A no-fix-no-fee policy ensures clients only pay when data is successfully retrieved, providing peace of mind during emergencies.
System Builds
Custom System Builds create tailored computers to meet specific performance needs. Clients receive expert guidance on component selection, ensuring balanced configurations for gaming, business, or creative workloads. Assembled with precision, these systems deliver reliable performance without unnecessary costs, ideal for users seeking value-driven, future-proof hardware.
Secure Data Erasure
Secure Data Erasure ensures complete removal of sensitive information from decommissioned devices. Using certified methods beyond standard deletion, this service prevents data recovery by unauthorised parties. It supports GDPR compliance and responsible device recycling, offering businesses and individuals verifiable proof of data destruction.
On-Site Visits
On-Site Visits provide convenient technical support at clients' homes or offices. Flexible scheduling includes evenings and weekends, with urgent callouts available. This service eliminates the need for device transportation, enabling rapid diagnosis and resolution of IT issues in the client's environment.
People
James
Owner
James is an experienced IT professional with over a decade of expertise in computer repairs and technical support. He founded The Coalville Computer Nerd to deliver reliable, affordable solutions while prioritising customer satisfaction and environmental responsibility.
Questions
What areas do you serve?
We provide services across Coalville and North West Leicestershire, including home visits and local collection/delivery.
Do you offer a warranty on repairs?
Yes, all repairs come with a warranty covering parts and labour for added peace of mind.
Can you recover data from a broken hard drive?
We specialise in data recovery from damaged drives using advanced tools and techniques.
Are your services GDPR compliant?
Yes, we adhere to strict data protection standards, including GDPR compliance for all operations.
Do you provide remote support options?
Remote support is available for small businesses needing urgent technical assistance without on-site visits.
How are repair costs determined?
Costs depend on the issue's complexity, with transparent pricing provided before any work begins.
