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Nestled in the heart of Gerrards Cross, Buckinghamshire, Austenwood Care Home is a nursing and residential home that offers much more than just care. Our charming Edwardian house is a place where your loved ones can find companionship, friendship, and, most importantly, a true home.
Our Ethos
At Austenwood Care Home, we are committed to delivering quality care to our residents. We believe that everyone deserves respect and dignity, and we strive to create a warm and inviting environment where our residents can feel comfortable and cared for. Our mission is to foster a sense of purpose, belonging, well-being, and enjoyment in everything we do.
Our experienced care team is dedicated to providing personalised care and support that meets the unique needs of each resident. We understand that everyone is different, and we are committed to creating a personalised care package that suits each individual perfectly. Whether your loved one requires residential care or nursing care, we are here to provide the support they need.
Our Facilities
Our bedrooms and communal spaces are fully equipped to assist with a wide range of physical needs. We understand that the support we provide must be able to adapt as and when our residents' needs change. That's why we take a flexible approach to care, ensuring that our residents receive the right level of support at all times.
At Austenwood, we can support all levels of dementia and those without any kind of memory impairment. We believe that everyone has the right to live a fulfilling and independent life, and we are here to help make that possible.
Meet Our Home Manager
Louise Hickman, our Home Manager, is dedicated to making Austenwood a warm, safe, and loving home for our residents. Louise and her team strive to provide personalised support that goes beyond just care. Our staff become friends, companions, and emotional support functions, providing a holistic approach to care that is tailored to the individual.
Join Our Team
If you are passionate about providing high-quality care and support to those in need, we would love to hear from you. We are always looking for talented and compassionate individuals to join our team. Contact us today to learn more about our current opportunities.
At Austenwood, we are committed to providing the best possible care and support to our residents. We believe that everyone deserves to feel valued, respected, and cared for, and we strive to make a positive difference in the lives of those we serve.
If you would like to learn more about our care home or arrange a viewing, please give us a call or pop in for a chat. We are always here to answer any questions you may have.
Thank you for considering Austenwood Care Home as a place for your loved one to call home.
Quality of Care
The care provided by this nursing home has been consistently praised by several reviewers, with one going as far as to say that the staff have "transformed both the physical and mental health" of their Nanny. The reviewers have all noted the friendly and caring nature of the staff, with one mentioning that the staff are "absolutely lovely" and "nothing is too much for them".
Safety and Security
However, concerns have been raised about the safety and security of the facility. One reviewer noted that the room they visited was located next to an open fire escape, which was accessible from a public alleyway with no CCTV monitoring. They also reported that a nurse had left a resident on a commode unattended, went outside to smoke a cigarette, and then walked off without informing anyone. Another reviewer mentioned the ease with which patients could be accessed from the right-hand side of the building, making it vulnerable to theft.
Cleanliness and Facilities
While some reviewers have praised the cleanliness and tidiness of the facility, one reviewer noted that the room they visited was located next to an open fire escape, which raised concerns about noise and disturbance.
Overall Experience
The overall experience of this nursing home has been mixed. While some reviewers have been very pleased with the care and facilities, others have raised serious concerns about the safety and security of the facility.
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