Keeping Your Business on the Move Since 1998!
At Hive Pharmacy, we are dedicated to providing top-notch healthcare services to our patients. With over 70 years of experience in the industry, we have built a reputation for excellence in patient care. Our team of highly skilled and knowledgeable professionals is committed to delivering exceptional service, tailored to meet the unique needs of each individual.
Our Services
As a UK-regulated pharmacy, we offer a wide range of services designed to promote health and wellbeing. From fulfilling prescriptions and providing general medications to offering guidance on healthy living and minor ailments, we are here to support you every step of the way. Our services include:
- Prescription dispensing and medication management
- Health and beauty products, including PPE medical-grade face masks
- NHS services, including Test and Trace
- Remote video consultations for patients nationwide
- Bespoke services for businesses and corporations
- Graduate training programs for pharmacy professionals
- Friendly and approachable team members with extensive pharmaceutical experience
Our Commitment to You
At Hive Pharmacy, we pride ourselves on our commitment to delivering exceptional patient care. We strive to create a warm and welcoming environment, both in-store and online, where patients feel comfortable and supported. Our team is dedicated to staying up-to-date with the latest medical knowledge and best practices, ensuring that our patients receive the most effective and personalized care possible.
Our History and Accreditations
With a history dating back to 1950, Hive Pharmacy has established itself as a trusted and reputable healthcare provider. We are proud to be a Registered Healthy Living Pharmacy, a GPHC-registered pharmacy, and an MHRA-approved company. Our Superintendent Pharmacist, Dipali Patel, has extensive experience and holds a GPHC registration number of 2086015.
COVID-19 Response
At Hive Pharmacy, we take the safety and wellbeing of our patients and team members extremely seriously. We have implemented comprehensive measures to ensure a COVID-19 secure environment, including regular risk assessments, enhanced cleaning and hygiene protocols, and twice-weekly testing for all team members.
Overall Experience
The reviews highlight a mixed bag of experiences with Hive Pharmacy. While some customers have had positive interactions, many others have reported poor service, unfulfilled orders, and unresponsive staff.
Positive Aspects
Some customers have praised the helpful and friendly staff, particularly in-store experiences. The pharmacy's willingness to assist elderly customers and their efforts to provide great care have been appreciated.
Negative Aspects
However, many customers have reported issues with orders not being fulfilled, despite promises of next-day delivery. Some have claimed to have been lied to about product availability, and others have experienced poor communication and unresponsive staff. Several customers have reported having to take action through their banks to obtain refunds.
Common Complaints
- Unfulfilled orders and poor delivery times
- Unresponsive and rude staff
- Lack of communication and updates on orders
- Misinformation about product availability
- Difficulty in getting refunds
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