Empowering healthy living, one prescription at a time.
Passionate healthcare at your fingertips
Touchwood Pharmacy has been serving the healthcare needs of the community for over 20 years. With a team of experienced pharmacists and dedicated staff, we are committed to providing exceptional healthcare services across Southern England.
Dedicated healthcare services for every need
Our comprehensive healthcare services include:
Travel Clinic
- Pre-travel consultations and vaccinations for various destinations
- Travel health advice and guidance
- Yellow Fever, Hepatitis A, Typhoid, and other destination-specific vaccinations
Vaccinations & Immunisations
- Comprehensive vaccinations for adults and children, including childhood immunisations and travel vaccinations
- Seasonal flu vaccinations
- On-site COVID-19 testing and vaccinations
Health & Wellbeing
- Allergy testing and treatment
- Earwax removal (microsuction and syringing)
- Blood testing for general health assessment
- Weight loss support and medication review
Empowering you with informed healthcare
We understand that navigating medication and healthcare can be overwhelming. Our pharmacists are available to:
- Provide informative consultations on medications and their interactions
- Answer your questions and address your concerns
- Help you find the most suitable treatment options for your individual needs
A commitment to quality and care
At Touchwood Pharmacy, we are dedicated to:
- Delivering medication with accuracy and efficiency
- Providing personalized and compassionate care
- Staying abreast of the latest healthcare advancements
- Offering a seamless and convenient patient experience
Get the support you need - book an appointment today
From routine medication refills to comprehensive healthcare consultations, Touchwood Pharmacy is here to support you every step of the way. Book an appointment online or call us to discuss your healthcare needs.
Overall Experience
The reviews suggest that Touchwooe Pharmacy has a mixed reputation, with some customers expressing extreme dissatisfaction while others have had positive experiences.
Positive Aspects
Friendly and Helpful Staff
Several reviewers praised the pharmacy's staff, describing them as friendly, professional, and helpful. They were willing to go the extra mile to assist customers with their problems, and some even offered to take a look at symptoms or provide vaccinations without an appointment.
Efficient Service
Some customers appreciated the pharmacy's efficient service, with quick delivery of medication and assistance with resolving problems.
Negative Aspects
Poor Customer Service
Unfortunately, several reviewers had negative experiences with the pharmacy's customer service. Some were left waiting without being acknowledged, while others were treated rudely or felt that the staff were disinterested in their needs.
Disorganisation and Poor Communication
There were complaints about disorganisation and poor communication within the pharmacy, leading to delays and mistakes with prescriptions and vaccinations.
Scam Allegations
One reviewer alleged that the pharmacy might be a scam, citing a bad experience with a 24-hour PCR test that took too long to process and was overpriced.
