Business Details
18 Years
experience
Your Trusted Partner for Mental Health and Disability Support
ESS has been providing specialist support to individuals with mental health conditions, autism, and learning disabilities since 2008. Founded by Debbie Boyes, a qualified mental health nurse with extensive experience in community care, we operate across the South West of England, primarily in Somerset and Devon. Our approach prioritises person-centred support, enabling clients to make informed decisions about their care and daily lives. We offer both in-home and supported living accommodations, with properties in Yeovil, Stoke-sub-Hamdon, and Glastonbury. Our team of dedicated professionals undergoes rigorous training to ensure high-quality, compassionate care. We are proud to be CQC-registered, reflecting our commitment to excellence in regulated activities such as personal care and medication management.Our core values, encapsulated in the RAPIID framework, focus on building relationships, fostering independence, and promoting dignity. Client testimonials highlight the transformative impact of our services, with families noting improved confidence and quality of life for their loved ones. We work collaboratively with local authorities, healthcare professionals, and families to ensure holistic support. With over 15 years of experience, we continue to innovate and expand our services to meet evolving needs while maintaining transparency and ethical standards.
Services
Supported Living Services
Mental Health Support
Autism Support
Learning Disability Support
Person-Centred Care
Details
- Year established: 2008
Highlights and features
- We have over 15 years of experience in specialist mental health and disability support.
- Our services are CQC-registered, ensuring high standards of care.
- We offer fully personalised support plans tailored to individual needs.
- Our team undergoes rigorous mandatory and face-to-face training.
- We operate across Somerset and Devon with localised expertise.
Associations and certifications
- Care Quality Commission (CQC)
What people say
Skilled and compassionate support
Improved independence
Personalised approach
Trusting relationships
Positive outcomes
Services
Supported Living Services
Our supported living services provide tailored accommodation for individuals with mental health conditions, autism, and learning disabilities. We ensure each property is adapted to meet specific needs while promoting independence. Clients receive round-the-clock support from trained professionals, enabling them to develop life skills and integrate into the community. This service empowers individuals to live fulfilling lives in a safe, supportive environment.
Mental Health Support
Specialist mental health support is delivered through individualised care plans focusing on emotional well-being and daily living skills. Our team works closely with clients to build resilience, manage symptoms, and achieve personal goals. Services include one-to-one support, mindfulness training, and crisis intervention, ensuring comprehensive care that adapts to evolving needs.
Autism Support
We offer targeted support for autistic individuals, emphasising communication, social integration, and sensory needs. Our staff receive specific autism training to create structured, understanding environments. Clients benefit from tailored activities that enhance independence while respecting individual preferences and routines.
Learning Disability Support
Our learning disability support focuses on empowering individuals to overcome daily challenges through skill-building and confidence development. Services include assistance with personal care, budgeting, and community engagement, delivered by experienced support workers who prioritise dignity and choice in every interaction.
Person-Centred Care
Person-centred care places clients at the heart of decision-making, ensuring their preferences guide all support plans. We collaborate with families and professionals to create flexible, evolving strategies that respect autonomy while providing necessary assistance to achieve meaningful life goals.
People
Debbie Boyes
Founder
Debbie founded ESS in 2008 after a 11-year career in mental health nursing. She pioneered specialist community mental health services, including Assertive Outreach and Early Intervention in Psychosis, establishing ESS as a trusted provider of tailored support.
Angie Travers
Chief Executive Officer
Angie leads ESS with a focus on empowering individuals with disabilities through inclusive, person-centred care. Her leadership experience drives innovative support strategies, ensuring clients receive compassionate, individualised services that promote independence and dignity.
Jessica Weatherall
Operations Director
Jessica oversees service delivery, ensuring alignment with ESS values. With a decade of experience in learning disability support, she champions continuous improvement and staff development, maintaining high standards of client care across all operations.
Maria Campbell
Business Development & Improvement Lead
Maria drives quality improvements and staff training initiatives. A qualified person-centred active support trainer, she ensures service excellence while advocating for clients often overlooked in traditional care settings, fostering environments where potential thrives.
Sarah Mason
HR and Recruitment Manager
Sarah manages talent acquisition and staff development, leveraging 15 years of HR experience in sectors like hospitality and care. She focuses on equipping teams with tools for success, ensuring recruitment aligns with ESS's commitment to compassionate, skilled care delivery.
Questions
How do I access your support services?
Contact your local authority for a Care Act assessment or reach us directly via email or phone for private arrangements.
Which areas do you serve?
We operate across Somerset and Devon, providing both in-home and supported living accommodations.
Are your services CQC-registered?
Yes, we are proud to be CQC-registered, ensuring our care meets strict regulatory standards.
What types of support do you offer?
We provide mental health support, autism services, learning disability care, and person-centred support plans.
Can I request specific support workers?
We match clients with suitable staff based on needs and preferences, prioritising compatibility for effective care.
How do you handle complaints or feedback?
We encourage open communication through our Complaints and Compliments Policy, ensuring all concerns are addressed promptly.
