Transforming your home, enhancing your lifestyle.
At Eastern Counties Home Improvements Ltd, we take pride in being a local, established family-run home improvements company with over 25 years of experience serving Essex and Suffolk. Our team is dedicated to providing top-notch services and products to our valued customers, ensuring their homes are transformed into comfortable, energy-efficient, and beautiful spaces.
Our Services
We offer a wide range of services, including 'A' rated energy-efficient windows, PVC-u double glazed sash windows, double glazed doors, double glazed patio doors, double glazed replacement units, garage doors, conservatories, PVC fascias & soffits, roof-lights & sky tunnels, and flat roofing/roof repair and installation. Our team of experts will work closely with you to understand your unique needs and preferences, providing personalized solutions to enhance your home's aesthetic appeal and functionality.
What Sets Us Apart
What sets us apart is our commitment to excellence, coupled with our passion for innovation. We are a registered installer of the Sika Sarnafil roofing system, a unique and reliable flat roofing solution. Our team is dedicated to staying up-to-date with the latest industry trends and best practices, ensuring our customers receive the best possible solutions for their homes. We pride ourselves on our exceptional customer service, ensuring a hassle-free experience from start to finish.
Our Guarantee
At Eastern Counties Home Improvements Ltd, we stand behind the quality of our work and products. We are proud to offer a comprehensive guarantee, providing our customers with complete peace of mind. Our team is committed to delivering exceptional results, and we are confident that our services will exceed your expectations.
Quality and Workmanship
The porch quality is considered to be good, which suggests that the craftsmanship is up to a certain standard. This aspect of the service is well-received.
Customer Service and Communication
However, the responsiveness of the company towards customer needs is severely lacking. The reviewer has mentioned that despite asking and reminding them multiple times, the company has failed to deliver on certain promises, such as installing a cap on the guttering. This indicates that the company's communication with its customers is not effective.
Reliability and Trust
The reviewer's experience with the company has left them feeling disappointed and frustrated. The failure of the company to meet its commitments has led to a loss of trust and reliability in the service provided.
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