Delivering Aperture Solutions to the New Build Industry
Established in 1989, Portico GB Ltd is one of the UK's leading suppliers of PVCu and Aluminium windows, doors, patio doors, conservatories, sliding and bi-fold wardrobes and room dividers. We offer a comprehensive national coverage to supply and install these products, backed by our exemplary levels of service and quality, and our flexible approach. Our team collectively brings many years of experience in the windows and doors sector, with a continuous commitment to training and development to ensure our staff are fully conversant in both product and safety matters to the highest current standards.
At Portico GB, we understand the importance of delivering aperture solutions to the new build industry, and we take pride in our ability to provide a complete service of products and solutions that meet the specific needs of our clients. Our portfolio of products comprises PVCu and Aluminium windows, doors, patio doors, conservatories, sliding wardrobes and room dividers, all ideally suited to the new build industry. We also offer a range of ancillary items and extras, including cavity closures, sills in multiple sizes, and trickle vents, in both standard and acoustic options, to suit both doors and windows.
Our Services
We are dedicated to providing exceptional levels of service and quality to our clients, and our flexible approach allows us to tailor our solutions to meet the specific needs of each project. Our team of experts works closely with our clients to understand their requirements and develop solutions that meet their needs and exceed their expectations. We take pride in our ability to supply and install our products quickly and efficiently, and our comprehensive after-sales support ensures that our clients receive the highest levels of service and support throughout the entire project lifecycle.
Our Partners
We work with leading manufacturers from around the world to ensure that we supply and install the best products to suit our clients' contracts. Our partnerships with Global Doors and other leading suppliers enable us to source the latest product developments from around the globe, giving us access to the current market offering and allowing us to offer a complete service of aperture solutions.
Our Commitment
At Portico GB, we are committed to delivering exceptional levels of service and quality to our clients. We take pride in our ability to provide a complete service of products and solutions that meet the specific needs of our clients, and our flexible approach allows us to tailor our solutions to meet the specific needs of each project. We are dedicated to building long-term relationships with our clients, and our commitment to excellence is reflected in our high levels of customer satisfaction and retention.
Complaints and Poor Service
Several customers have experienced poor service and shoddy workmanship from Portico. Many customers have reported faulty products, including bifold doors and windows, which have failed to function properly after installation. Some customers have been left waiting for months for repairs, only to be told that the issue requires a two-man job, with the engineers failing to follow through.
Unresponsive Customer Care
Customers have expressed frustration with Portico's unresponsive customer care. Many have reported being ignored or fobbed off when trying to contact the company to report issues or seek assistance.
Breaches of Warranty
Several customers have reported that Portico failed to honor their warranties, including refusing to replace windows and doors that were damaged or defective. In some cases, customers were told to wait months for repairs, only to be told that the company would not honor its promises.
Poor Quality and Unreliability
Customers have reported poor quality products and unreliable service from Portico. Some have reported that the company's doors and windows fall apart after the warranty period, leaving customers with costly repairs.
Lack of Transparency and Honesty
Some customers have reported that Portico failed to be transparent and honest about its products and services. In one case, a customer was told that the company would honor its warranty, only to be told later that it would not.
Be the first to review Portico GB.
Write a Review
