Far-sighted service that shows we care
As a specialist independent optician, Malcolm Gray Optometrists is dedicated to providing exceptional eye care services to our patients in Sutton Coldfield and beyond. With a focus on style, our expert optometrists use the latest equipment to take good care of your sight, while our hand-picked selection of designer frames ensures you look and feel fabulous.
Established with a passion for providing far-sighted service that truly cares, our family-friendly practice is committed to treating you like a person, not a number. We take the time to understand your unique needs, and our team of experienced optometrists, dispensing opticians, and audiologists work together to provide personalized care that exceeds your expectations.
Our Services
At Malcolm Gray Optometrists, we offer a comprehensive range of services designed to protect and preserve your precious sight. Our services include:
- Eye examinations using the latest technology
- Analysis and treatment of dyslexia and Meares-Irlen syndrome
- A hand-picked selection of designer frames to suit every style and budget
- Personalized lenses tailored to your individual needs
- Contact lens fittings and aftercare
- Hearing care services, including audiometry and hearing aid fittings
- Interest-free credit options to make our services more accessible
Our Team
Our team of dedicated professionals is committed to providing exceptional care that makes a real difference in the lives of our patients. From our experienced optometrists and dispensing opticians to our clinical support staff, every member of our team is passionate about delivering personalized care that exceeds your expectations.
Parking Issues and Scams
Several reviewers expressed outrage and frustration with the parking system at Malcolm Gray Opticians, claiming that it is a scam. They reported receiving fines for parking for short periods of time, even when the shop was closed. Some reviewers believed that the company is using a "cowboy parking company" to generate revenue.
Positive Experiences with Optician Services
On the other hand, many reviewers praised the excellent service they received from Malcolm Gray Opticians. They reported friendly and helpful staff, thorough eye examinations, and great advice on choosing the right frames and lenses. Several reviewers appreciated the welcoming atmosphere and the attention to detail provided by the staff.
Staff and Customer Service
The staff at Malcolm Gray Opticians received high praise for their friendly and helpful nature. Reviewers appreciated the welcoming atmosphere and the attention to detail provided by the staff. Some reviewers mentioned specific staff members who went above and beyond to ensure their satisfaction.
Clinical Excellence
Several reviewers praised the thoroughness and professionalism of the optometrists at Malcolm Gray Opticians. They reported receiving comprehensive eye examinations and receiving expert advice on their eye health.
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