Business Details
40 Years
experience
Emergency
services
Trusted Veterinary Care in Ayrshire
Established in 1986, Ivybank Vets has grown from a small clinic to a trusted veterinary practice serving Ayrshire with four locations in West Kilbride, Irvine, Kilwinning, and Kilmarnock. Our team of 9 veterinarians, 5 veterinary nurses, and 10 support staff provide comprehensive care, including emergency services, surgical expertise, and preventive health programs. Accredited by the Royal College of Veterinary Surgeons (RCVS), we combine modern facilities with a commitment to compassionate care, offering services such as 24-hour emergency cover, advanced diagnostics, and tailored nutrition advice.With over three decades of experience, we prioritise ongoing education, evidenced by our status as a Vet Nurse Training Practice, ensuring our team remains at the forefront of veterinary advancements. Our dedication to community extends to partnerships with animal welfare charities, reflecting our belief that every pet deserves quality care regardless of their owner's circumstances.
Services
Vaccinations
Emergency Care
Pet Nutrition
Dental Services
Surgical Procedures
Wellness Screening
Repeat Prescriptions
Pet Insurance Guidance
Weight Management
Parasite Control
Details
- Year established: 1986
Highlights and features
- Established in 1986 with continuous veterinary expertise
- RCVS-accredited practice ensuring high standards
- 24-hour emergency cover across four accessible locations
- Dedicated team of 9 vets and 5 veterinary nurses
- Free weight checks and preventive health initiatives
Associations and certifications
- Royal College of Veterinary Surgeons (RCVS)
What people say
Exceptional emergency care
Knowledgeable staff
Gentle with animals
Thorough health checks
Responsive team
Services
Vaccinations
We provide core vaccinations for dogs, cats, and rabbits to prevent life-threatening diseases. Our protocols follow RCVS guidelines, with tailored schedules for puppies, kittens, and adult pets. Boosters are administered annually to maintain immunity, while travel vaccinations ensure compliance with international pet transport regulations.
Wellness Screening
Annual wellness screens detect early signs of kidney disease, arthritis, and other age-related conditions in pets over 5 years old. Includes blood tests, urine analysis, and physical exams to identify hidden health issues before symptoms appear, improving long-term outcomes.
Emergency Care
Our practice offers round-the-clock emergency treatment for critical conditions. Equipped with intensive care units and diagnostic tools, our team handles trauma, poisoning, and acute illnesses. Emergency cover operates across all four clinics with direct contact numbers for urgent cases.
Pet Nutrition
We provide evidence-based nutrition guidance for pets with medical conditions or weight management needs. Services include prescription diet recommendations, allergy testing, and weight loss programs like our free Waist Watchers Club, which monitors progress through regular nurse consultations.
Repeat Prescriptions
Long-term medication prescriptions are available for registered pets, requiring biannual health checks to ensure ongoing suitability. Requests need 48 hours' notice, with options for in-clinic collection or written prescriptions for external pharmacies, subject to veterinary approval.
People
Morag McIntyre
Clinical Director
BVetMed graduate with postgraduate qualifications in veterinary practice standards. Leads clinical operations across all four clinics, ensuring adherence to RCVS guidelines while mentoring veterinary students and staff.
Cassie Innes
Practice Manager
Oversees daily operations and client relations, implementing practice policies to maintain high service standards. Coordinates team training and facility management to ensure efficient clinic workflows and client satisfaction.
Sharon Urquhart
Head Veterinary Nurse
Manages nursing staff and patient care protocols, with specialist knowledge in anaesthesia and pain management. Conducts wellness clinics and educates pet owners on home care practices for post-treatment recovery.
Questions
What emergency services do you offer?
We provide 24/7 emergency veterinary care across all four clinics with dedicated out-of-hours contact numbers.
How do vaccination schedules work?
Puppies/kittens require two initial vaccines, followed by annual boosters. Travel vaccinations follow Pet Travel Scheme requirements.
Can I claim pet insurance directly?
Direct claims depend on insurer agreements. Contact us beforehand to confirm processing options and required documentation.
What's included in wellness screening?
Blood/urine tests, weight checks, dental exams, and organ function assessments for pets aged 5+ years.
How do repeat prescriptions work?
Requests need 48 hours' notice. Pets require biannual health checks to maintain prescription eligibility, with medication available through our clinics or external pharmacies.
