Your health, our priority
At Merchiston Surgery, we are committed to providing high-quality patient care in a friendly and welcoming environment. As a member of the Wyvern Health Partnership, we are dedicated to delivering exceptional healthcare services to our patients in Stratton St. Margaret, Swindon, and surrounding areas.
Our Services
Our team of experienced doctors, nurses, and healthcare professionals are dedicated to providing a wide range of healthcare services to our patients. We offer a variety of clinics and services, including routine appointments, same-day appointments, and specialist management of long-term conditions. Our services include:
- Routine appointments and same-day appointments
- Management of long-term conditions, such as diabetes, hypertension, and asthma
- Well-woman and well-man clinics
- Childhood immunisations and vaccinations
- Contraceptive services, including coil and implant fittings
- Minor surgery and procedures
- Health checks and screenings
- Travel vaccinations and advice
Our Team
Our team of healthcare professionals are dedicated to providing exceptional patient care. Our team includes experienced doctors, nurses, and healthcare assistants who work together to provide comprehensive healthcare services to our patients. We also have a team of community nurses, health visitors, and physiotherapists who provide support to our patients in their own homes.
Patient-Centred Care
At Merchiston Surgery, we believe in patient-centred care. We work closely with our patients to understand their unique healthcare needs and provide tailored care and support. Our patients are at the heart of everything we do, and we strive to provide exceptional care that meets their individual needs.
Practice Leaflet
For more information about our services and practice, please take a look at our practice leaflet. This leaflet provides an overview of our services, including our opening hours, appointment system, and patient services.
News and Updates
Stay up-to-date with the latest news and updates from Merchiston Surgery. Our news section includes information about changes to our services, public health campaigns, and patient education.
Reception and Administration
The reception staff at Merchiston Surgery have been heavily criticized by many reviewers. Many have reported long wait times on the phone, only to be told that there are no available appointments or being asked to call back the next day. Some reviewers have described the receptionists as "useless", "unhelpful", and "rude". Others have mentioned that the receptionists have messed up their prescriptions and are patronizing when speaking to patients.
Appointment System
The appointment system at Merchiston Surgery has been widely criticized. Many reviewers have reported difficulties in getting an appointment, with some being forced to call back multiple times or being told to call at specific times of the day. Some have mentioned that the online appointment booking system is not functional or unavailable.
Doctors and Nurses
On a more positive note, many reviewers have praised the doctors and nurses at Merchiston Surgery. They have been described as "friendly", "attentive", and "lovely". Some reviewers have mentioned that the doctors and nurses have been understanding and patient, and have provided excellent care.
General Opinions
Many reviewers have expressed frustration and disappointment with the service at Merchiston Surgery. Some have mentioned that the surgery is "the worst" and that they would not recommend it to anyone. Others have stated that they have had to register with another surgery due to the poor service.
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