Business Details
Your Trusted GP Practice in Swindon
Merchiston Surgery has been serving the Stratton St Margaret community since 1860, providing comprehensive healthcare services tailored to meet the needs of local patients. Our multidisciplinary team of experienced GPs, nurses, and healthcare professionals delivers both acute and chronic condition management, supported by modern facilities and digital healthcare solutions. We prioritise patient partnership through our active patient group and accessible online services, ensuring care aligns with community needs.Our training practice status demonstrates commitment to medical education, while our disabled-friendly infrastructure reflects inclusive healthcare provision. With over 160 years of local service, we combine traditional values with technological advancements to deliver reliable, patient-centred care.
Services
GP consultations
Physiotherapy services
Online prescriptions
Chronic disease management
Patient participation
Medical education
Digital health access
Community care
Health screenings
Nursing clinics
Highlights and features
- We offer over 160 years of continuous healthcare service to the Stratton St Margaret community
- Our practice includes 8 GP partners with extensive specialist qualifications and experience
- We provide accessible physiotherapy services with telephone assessments and tailored exercise programmes
- Our patient group ensures community needs directly influence service development
- We maintain disabled-friendly facilities with wheelchair access and adapted toilet facilities
Services
GP consultations
Our experienced GPs provide comprehensive primary healthcare consultations for acute and chronic conditions. Patients receive personalised care plans with access to specialist referrals when needed. The service combines traditional face-to-face appointments with modern digital health solutions.
Physiotherapy services
Specialist physiotherapy assessments and treatments are available through telephone consultations. Our physiotherapists manage musculoskeletal conditions with tailored exercise programmes and home-based treatment guidance. Follow-up appointments ensure ongoing condition management and recovery support.
Online prescriptions
Patients can request repeat prescriptions through the NHS App or online portal. Our dedicated pharmacy team processes requests efficiently and supports care home residents with medication queries. Digital prescriptions reduce waiting times and improve medication access.
Patient participation
Active patient participation initiatives shape our service delivery through regular feedback and consultation. Our patient group ensures community voices influence practice policies and service improvements. This collaborative approach enhances healthcare outcomes and patient satisfaction.
Medical education
As an established training practice, we mentor up to four GP trainees annually. These qualified doctors gain specialist general practice experience under senior GP supervision. Our commitment to medical education maintains high clinical standards and develops future healthcare professionals.
People
Dr Laura Bond
GP Partner
MBChB MRCGP qualified in 2002 from Sheffield. Provides comprehensive general practice care with specialist interest in women's health. Committed to patient-centred medicine and medical education.
Dr Ian Turner
GP Partner
MB ChB MRCGP qualified in 1999 from Leicester. Experienced in chronic disease management and palliative care. Actively involved in mentoring GP trainees and improving patient access to healthcare services.
Dr Christopher Jacobs
GP Partner
BOptom MB BChir PG cert MRes MD MRCGP (2016) FHEA qualified in 2016. Specialises in evidence-based medicine and clinical research. Leads practice initiatives in digital health innovation and patient safety.
Sister Denise Clayton
Nurse Manager
RGN with extensive experience in practice nursing management. Oversees clinical team operations and chronic disease clinics. Focuses on improving patient care pathways and staff development within primary care.
Anthony Habgood
Clinical Pharmacist
MRPharmS PGDip qualified pharmacist managing medication reviews and prescription queries. Specialises in optimising drug therapies and supporting patients with complex medication needs. Provides expert pharmaceutical care to practice patients.
Questions
How do I register with Merchiston Surgery?
Complete registration through NHS online services or contact our reception team. You must reside within our catchment area as verified by NHS guidelines.
What healthcare services are available?
We offer GP consultations, physiotherapy, chronic disease management, online prescriptions, nursing clinics, and patient participation initiatives across our Swindon practice.
How can I access repeat prescriptions?
Use the NHS App, online portal, or contact our pharmacy team directly between 10am-4pm Monday-Friday for repeat prescription requests and medication queries.
What are your emergency procedures?
For life-threatening emergencies call 999. Out-of-hours urgent care is available through NHS111. Our practice handles non-emergency appointments during normal working hours.
How does patient feedback work?
Share feedback through our patient group or direct communication with staff. We actively use patient input to improve services and address concerns promptly.
What accessibility features exist?
Our practice includes wheelchair access, disabled toilet facilities, and accessible information formats. We provide text message reminders and online services for improved patient access.
