"Get well, Keep well" - Oxfordshire - Connect Health
Welcome to the Temple Cowley Health Centre, a place where we strive to put patients at the heart of everything we do. From your first contact with us to your last and beyond, we believe in empowering patients with self-care to improve their quality of life. Our website uses cookies to enhance your experience, and we would also like to use Google Translate and analytical cookies to understand how our site is used and improve user experience. We will save your choice with a cookie, and you can change your cookie settings at any time.
Our practice is on a single floor and is accessible for wheelchairs, with disabled toilets available. If you are visually impaired or hard of hearing, please let one of our receptionists know, and they will be happy to assist you. We are also a Park Run Practice, and we invite you to join us at Horspath Sports Ground every Saturday at 9 am.
Services Offered
As an NHS patient, we understand that you may require advice about your condition or treatment. We have patient resources available to assist you, and our healthcare professionals offer a number of clinics and services to promote good health and wellbeing. We are not just here for when you are unwell; we are here to help you get well and keep well.
If you need to book a blood test, we offer another service to our patients. Please ensure you've spoken to a GP/Nurse and obtained an ICE form before booking your appointment. Our local services in your area include Physiotherapy, Pelvic Health, Pain Podiatry, and PhysioLine Group Classes. We also offer 1:1 Rehab and patient information to assist you.
Get in Touch with Us
Our surgeries have been busier than ever, particularly as we head into winter. That's why we're letting you know that there are several ways to contact your GP practice team. You can use an online form on our website, call us during surgery hours, or come into the surgery. No matter how you choose to get in touch with us, you'll get the help that's right for you.
When you contact us, our Reception team will ask you for some further details. They have been asked to do this by the doctors so that we can make sure that you are given the most appropriate and timely advice. We may book a face-to-face appointment for you, arrange a phone or video consultation, send you a text message, arrange a home visit or refer you to another service. However we respond, you can rest assured that we're always looking after your needs.
Staff and Behaviour
Some reviewers have expressed dissatisfaction with the receptionist's behaviour, citing rudeness and a lack of care for patients' health. Others have reported difficulties in getting past reception and finding doctors who are willing to listen to their concerns.
Efficiency and Accessibility
On the other hand, many reviewers have praised the surgery's efficiency, with some reporting quick appointment times and easy access to GPs. Others have appreciated the online access system, although some have experienced issues with registering and accessing online services.
Quality of Care
Some reviewers have reported positive experiences with specific doctors, nurses, and health visitors, citing their kindness, professionalism, and ability to explain complex medical issues in a clear and concise manner. However, others have reported negative experiences, including being dismissed or not taken seriously by doctors, and being given inadequate advice.
Diversity and Inclusivity
One reviewer has expressed concerns about the surgery's treatment of minorities, citing a lack of diversity among staff and alleging that patients with colour are not taken seriously. Another reviewer has praised the surgery for being efficient and welcoming to all patients, regardless of their background.
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