Business Details
18 Years
experience
Trusted Pet Sitting & Dog Walking Services in Torbay
Paws Pals is a family-run pet sitting business established in 2008, serving the Torbay area. Originally based in South London, we relocated to our hometown in 2016 after careers in the Metropolitan Police Service. Our one-to-one service ensures pets receive undivided attention in their familiar home environment, avoiding the stress of catteries or kennels. We specialise in cat sitting, dog walking, and small pet care, prioritising safety, comfort, and individual needs. Our team consists solely of family members, ensuring consistent caregivers for every booking.All services are delivered using unmarked vehicles to maintain client security. We are fully insured through Pet Plan and police-checked via Disclosure Scotland. Our personal approach guarantees the same trusted caregiver for every visit, providing peace of mind for pet owners. With over 15 years of combined experience, we understand the importance of treating pets as cherished family members. Our commitment to quality care has earned us long-term clients who value reliability, transparency, and compassionate service.
Services
Cat Sitting
Dog Walking
Small Pet Care
Medication Administration
Home Visits
Details
- Year established: 2008
Highlights and features
- Family-run business with 16 years of local experience
- One-to-one pet care with no group walks
- Fully insured through Pet Plan
- Police-checked via Disclosure Scotland
- Consistent caregivers for every booking
Associations and certifications
- Pet Plan
- Disclosure Scotland
What people say
Super job
Trust them completely
Happy contented pet
Highly recommended
Elderly rescue cat well cared
Services
Cat Sitting
Professional cat sitting services maintaining pets' routines in their home environment. Daily feeding, hydration, litter tray cleaning, grooming, and playtime ensure feline comfort. Administer prescribed medications with veterinary documentation. Personalised attention reduces stress compared to cattery boarding, providing owners peace of mind during absences.
Dog Walking
Tailored dog walking sessions meeting individual exercise and socialisation needs. 30-minute visits include walks, garden play, or in-home companionship. Services accommodate medication requirements and dietary needs. One-to-one attention ensures focused care without group walk risks. Helps maintain pet wellbeing through consistent physical activity and mental stimulation.
People
Julia
Co-Founder
Experienced pet care professional with 16 years in the industry. Former Metropolitan Police Service member ensuring strict security protocols. Specialises in stress-free pet handling and client communication. Oversees daily operations and caregiver training.
Mike
Co-Founder
Co-founder with extensive animal welfare expertise. Manages logistics and quality assurance. Former law enforcement background contributes to rigorous safety standards. Personally conducts pet assessments to ensure tailored care plans for each client.
Questions
Are your services available outside regular hours?
We offer 24/7 emergency contact for existing clients, with standard visits between 09:00-17:00 daily.
How do you handle pet medication requirements?
We administer medications with veterinary approval, maintaining strict dosage records and administration timelines.
Can I request the same caregiver for all visits?
Yes, our family-only team ensures consistent caregivers for every booking without staff rotation.
What security measures protect client properties?
We use unmarked vehicles and maintain strict confidentiality. All team members hold Disclosure Scotland checks.
Do you care for pets with special needs?
Yes, we accommodate elderly pets, rescue animals, and those requiring medical attention with tailored care plans.
