Where Care and Comfort Meet
Penlee Residential Care Home is a family-run care home located in the heart of Penzance, Cornwall. We understand that moving into a care home can be a challenging and emotional experience, which is why we strive to provide a warm and welcoming environment where our residents can feel comfortable and secure.
Our aim is to provide a home where our residents receive care, affection, and opportunity. We believe in creating an environment where our residents can live happily, contentedly, and safely. Our experienced and trained staff are dedicated to providing personalized care and support to each resident, ensuring that their individual needs are met and exceeded.
Our Services
At Penlee Residential Care Home, we offer a range of services designed to meet the unique needs of our residents. Our services include permanent, respite, and day care, with caring staff available 24 hours a day. We provide a warm and friendly atmosphere, with freshly prepared home cooking that caters to individual dietary needs. Our beautifully decorated and light private rooms come equipped with superfast WIFI, and our residents can enjoy daily activities and regular entertainment.
Our dedicated activity coordinator ensures that each afternoon, our residents can participate in stimulating entertainment tailored to their individual requests. We offer a range of activities, including musical entertainment, daily activities, walks in the local parks, book reading, local sightseeing trips, quizzes, and board games. We also welcome visiting hairdressers, chiropodists, clergy, and entertainers.
Our Facilities
Our facilities are designed to provide comfort and convenience to our residents. We offer a full laundry service, and our maintenance supervisor ensures that our facilities are always well-maintained. We have a dedicated team of staff, including registered managers, deputy managers, senior carers, care assistants, cooks, activities coordinators, and cleaners. Our staff are selected for their sensitivity and friendliness, ensuring that our residents receive the best possible care and support.
Our Regulators
We are regulated by the Care Quality Commission (CQC) and are proud to have received a "Good" rating in our latest inspection. You can view our latest CQC inspection report on the CQC website. We also undergo regular inspections by Cornwall Council and the Food and Environmental Standards Agency.
Our Newsletter
We publish a monthly newsletter that keeps our residents, families, and friends up-to-date with the latest news and events from Penlee Residential Care Home. You can download our latest newsletter from our website or request a printed copy from our office.
Overall Impression
The reviews of this care home are overwhelmingly positive, with all reviewers giving 5-star ratings.
Staff Praise
The staff at the care home receive high praise from reviewers, with many commenting on their kindness, attentiveness, and dedication to the residents. Words used to describe the staff include "fabulous", "lovely", and "caring".
Facilities and Activities
The home's facilities are also praised, with one reviewer mentioning the spacious rooms with ensuites and TVs. The range of activities provided is also highlighted, with one reviewer mentioning that they are available on a "regular basis".
Family Involvement
The care home is also commended for its welcoming and inclusive attitude towards family members, with reviewers mentioning that they are always welcome to visit and that the staff are eager to chat about their loved one's care.
Location
One reviewer also praised the home's location, describing it as "lovely" and situated in the "western end of town".
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