Business Details
21 Years
experience
Emergency
services
Award-Winning IT Support and Cybersecurity Services in Hull
The One Point is a managed technology company founded in 2005, dedicated to delivering exceptional IT support, cybersecurity, and digital transformation solutions. With over 20 years of combined experience, our team of certified professionals serves businesses across the UK, offering tailored services such as fixed-price IT support, cloud backups, and Microsoft Gold Partner expertise. We hold ISO27001 certification and Cyber Essentials Plus accreditation, ensuring robust data security and compliance.Our single point of contact model guarantees responsive, hassle-free support without third-party delays. Trusted by hundreds of organisations in the private, public, and third sectors, we pride ourselves on unrivalled customer service and a commitment to innovation. Our mission is to delight every customer by providing cutting-edge technology solutions and fostering long-term partnerships built on trust and reliability.
Services
IT Support
Cyber Security
Business Mobiles
VoIP
Digital Services
Connectivity
Cloud Solutions
Mobile Device Management
Penetration Testing
CRM Development
Details
- Year established: 2005
Highlights and features
- We have over 20 years of experience in IT support and cybersecurity.
- Our team holds Microsoft Gold Partner and ISO27001 certifications.
- We offer 24/7 monitoring and out-of-hours emergency support.
- Our single point of contact model ensures rapid, hassle-free service.
- We serve businesses nationwide with localised, scalable solutions.
Associations and certifications
- ISO27001
- Cyber Essentials Plus
- Microsoft Gold Partner
What people say
Excellent customer service
Reliable support
Proactive problem-solving
Tailored solutions
Expert technical knowledge
Services
IT Support
Our fixed-price, unlimited IT support includes anti-virus protection, remote monitoring, and cloud backups. Microsoft-certified engineers ensure seamless operations for businesses of all sizes. We provide on-site visits without extra charges and 24/7 emergency assistance. Our SLA-driven approach guarantees rapid response times and proactive system maintenance to minimise downtime.
Cyber Security
Comprehensive cybersecurity solutions include penetration testing, vulnerability scanning, and ISO27001-compliant data management. We offer Cyber Essentials certification support and real-time threat monitoring. Our team provides staff training to prevent phishing and ransomware attacks, ensuring regulatory compliance for sectors like healthcare and finance.
Business Mobiles
Tailored O2 and EE mobile plans with unlimited data, 4G/5G connectivity, and device management. We offer IoT integration, usage tracking, and fixed-cost tariffs. Our MDM solutions secure corporate data on employee devices, with flexible contracts scaling from SMEs to enterprise clients.
VoIP Services
Scalable VoIP solutions with Microsoft Teams and Cisco Webex integration. Features include call recording, auto-attendants, and multi-site call centres. We provide lifetime hardware warranties and cloud-hosted infrastructure for seamless communication, supporting hybrid work environments with remote access.
Digital Services
Bespoke CRM, ERP, and mobile app development tailored to business needs. Our Think 360 partnership enables AI-driven field and homecare apps. We deliver system integrations, cloud hosting, and custom dashboards to streamline operations across sectors like education and logistics.
People
Martin Lauer
Founder and CEO
Martin founded The One Point in 2005, fostering a culture of innovation and customer-centric service. He oversees strategic direction, ensuring technical excellence and client satisfaction across IT, cybersecurity, and digital transformation initiatives.
Nathan Greenfield
Chief Sales Officer
Nathan leads sales strategy with over a decade of experience, aligning teams to deliver seamless customer journeys from initial contact to long-term partnerships across IT and telecoms sectors.
Lewis Cook
Chief Operations Officer
Lewis manages technical operations, overseeing on-site and remote support teams. He ensures service delivery excellence, leveraging his apprenticeship background to optimise IT strategies and infrastructure.
Rob Pinder
Cyber Security Lead
Rob directs cybersecurity initiatives as an IASME-certified Cyber Essentials Assessor. He strengthens defences against threats through penetration testing, staff training, and compliance frameworks for public and private sector clients.
Andy Pearce
Head of Telecoms
Andy leads VoIP solution deployments, focusing on reliability and scalability. He tailors telecoms strategies for clients, integrating advanced features like call analytics and hybrid work support.
Questions
What IT services do you offer?
We provide fixed-price IT support, cloud backups, cybersecurity, VoIP, business mobiles, and bespoke software solutions.
Are you ISO27001 certified?
Yes, we hold ISO27001 certification for information security management systems.
Do you support small businesses?
Yes, we offer scalable IT solutions tailored to SMEs, including cost-effective managed services.
Can you help with Cyber Essentials certification?
As certified assessors, we guide businesses through Cyber Essentials certification to enhance security compliance.
Do you provide 24/7 support?
Yes, we offer 24/7 monitoring and emergency IT support to minimise business downtime.
What regions do you cover?
We serve businesses nationwide from offices in Hull, Leeds, and Newcastle.
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