At Boxx Communications Ltd, we are dedicated to simplifying telecommunications for businesses of all sizes. With over 25 years of experience in the telecoms industry, we have established a reputation for delivering exceptional service and providing innovative solutions to meet the unique needs of our clients.
Our Services
Our comprehensive range of services includes Hosted VoIP solutions, Business Broadband, Leased Lines, Wi-Fi Hardware, and Gigabit Internet. We offer a range of connectivity solutions to suit the unique requirements of your business, whether you're looking to upgrade to 1Gbps capable connectivity or need a bespoke solution.
Our Approach
At Boxx Communications Ltd, we take a consultative and collaborative approach to sales, carefully selecting the best suppliers to deliver the highest quality products and services. Our Account Managers and Service Delivery Team work closely with clients throughout the entire customer journey, providing continuity of service from initial consultation to installation and beyond.
Our Team
Our leadership team is comprised of experienced professionals with a passion for delivering exceptional service. Our CEO, Dean Burgin, is a motivational leader with a proven track record of growing thriving sales teams, while our Co-Founder, James Green, is a successful business leader with a reputation for being a strategic business director.
Our Mission
Our mission is to deliver innovative IT, telecoms, connectivity, cybersecurity, and mobile solutions to keep businesses connected. We strive to provide our customers with an unparalleled level of service, support, and value, allowing them to focus on growing their business.
Our Journey
At Boxx Communications Ltd, we understand that each business has unique requirements. That's why we take the time to assess your current supplier relationships and IT environment, considering your business requirements, budget, and timescales. We then work collaboratively to design a tailored solution that meets your specific needs, providing a pre-defined roadmap from point of sales to installation and beyond. Throughout the process, you'll have dedicated support from our Service Delivery Team to ensure a seamless transition and provide any necessary training.
Why Choose Boxx?
At Boxx Communications Ltd, we pride ourselves on our commitment to delivering exceptional service and providing innovative solutions that meet the unique needs of our clients. We believe that by taking the time to understand our clients' requirements, we can build strong relationships and deliver results that exceed their expectations.
Negative Experiences
Many reviewers have had frustrating experiences with Boxx Communications Ltd. Some have reported being charged exorbitant fees for late payments and disconnections, despite being loyal customers. One reviewer mentioned that the company's billing procedures were "clueless" and that they had to spend hours correcting errors on their invoices. Others have reported being hit with unexpected charges and being disconnected without warning.
Positive Reviews
On the other hand, many reviewers have had positive experiences with Boxx Communications Ltd. Several reviewers praised the company's customer service, citing fast and reliable connections, competitive pricing, and helpful staff. Some reviewers mentioned that the company's customer service was a significant improvement over their previous providers. Others praised the company's ability to resolve issues quickly and efficiently.
Contract and Pricing Issues
A few reviewers have mentioned issues with the company's contracts and pricing. One reviewer reported being charged for cancellation despite being outside of their contract period. Another reviewer felt that the company's pricing was not competitive, and that they were misled about potential savings.
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