Business Details
42 Years
experience
Emergency
services
Trusted Security Systems in Worcestershire
Alert Alarms, established in 1984, is a family-run business dedicated to providing comprehensive security solutions for residential and commercial properties. With over 30 years of experience, we specialise in the installation and maintenance of alarm systems, CCTV, access control, and fire alarms across Worcestershire, Warwickshire, and the West Midlands. Our team of expert engineers, led by founder Bill Jackson and his son Phil, combines technical expertise with a personal touch, ensuring tailored security solutions that meet individual client needs. Recognised with the NSI Gold Accreditation and ISO 9001 certification, we uphold rigorous quality standards through regular audits and continuous improvement.Our commitment to exceptional customer service is reflected in our 24/7 emergency response, prompt maintenance, and a client base of over 3,000 satisfied customers. We prioritise transparency, offering honest advice and cost-effective solutions, as evidenced by testimonials praising our reliability, professionalism, and swift resolution of issues. As a trusted local business, we pride ourselves on building long-term relationships with clients, extending our care to their families and future generations.
Services
Home Alarms
Wireless Alarms
Home CCTV
Access Control
Fire Alarms
Commercial Alarms
Business CCTV
Key Holding
Guarding Services
Details
- Year established: 1984
Highlights and features
- We offer 30 years of expertise in residential and commercial security systems.
- Our NSI Gold accreditation guarantees industry-leading quality and reliability.
- 24/7 emergency response ensures immediate assistance for urgent security issues.
- Family-run business with a personal approach to client relationships.
- ISO 9001-certified processes ensure consistent service excellence.
Associations and certifications
- NSI Gold
- ISO 9001:2008
What people say
Prompt and courteous service
Highly recommend
Reliable and efficient
Excellent customer care
24/7 emergency support
Services
Home Alarms
Our home alarm systems provide robust security for private residences, combining advanced technology with user-friendly interfaces. Designed to deter intruders and alert homeowners instantly, these systems are installed and maintained by certified engineers. With flexible options tailored to individual needs, we ensure peace of mind for families across Worcestershire, Warwickshire, and the West Midlands.
Business CCTV
Business CCTV systems offer comprehensive monitoring solutions for commercial properties, enhancing security and operational efficiency. Installed by our expert team, these systems feature high-resolution cameras and remote access capabilities. Regular maintenance ensures uninterrupted performance, helping businesses protect assets, staff, and customers while complying with safety regulations.
Access Control
Access control systems manage entry to residential or commercial premises using keypads, card readers, or biometric scanners. Our solutions balance security with convenience, allowing property owners to restrict unauthorised access while tracking entry logs. Ideal for offices, warehouses, and homes, these systems integrate seamlessly with existing security infrastructure.
Fire Alarms
Fire alarm systems detect smoke or heat, providing early warning to evacuate premises safely. We supply, install, and maintain compliant systems for homes and businesses, including regular testing to ensure reliability. Our engineers adhere to strict safety standards, offering peace of mind through prompt response and certified maintenance services.
Key Holding
Key holding services allow us to access your property during emergencies, such as break-ins or system failures. This ensures rapid response to resolve issues, from resetting alarms to securing premises. Trusted by commercial clients, this service guarantees continuity and security when immediate intervention is required.
People
Bill Jackson
Founder
Bill founded Alert Alarms in 1984, driven by a vision to deliver reliable security solutions. With decades of industry experience, he remains actively involved, personally connecting with clients to ensure their needs are met while maintaining the company's high standards.
Phil Jackson
Security Expert
Phil joined the family business in 1994, bringing over 21 years of expertise in residential and commercial security. Passionate about innovation, he leads installations and maintenance across the region, ensuring clients receive cutting-edge protection tailored to their requirements.
Mary Jackson
Office Manager
Mary oversees daily operations, managing customer inquiries and scheduling services. Her organisational skills ensure seamless coordination between clients and engineers, contributing to the company's reputation for prompt, efficient service delivery.
Simon Edwards
Senior Engineer
Simon, with over a decade in the industry, specialises in alarm systems, access control, and CCTV. His technical knowledge and attention to detail ensure precise installations and reliable maintenance, supporting the company's commitment to quality and client satisfaction.
Steve Worley
Fire Alarm Specialist
Steve, a fire alarm expert with extensive experience, ensures compliance and safety for commercial clients. His background with national companies enhances our technical capabilities, providing clients with trusted solutions for fire detection and emergency response.
Questions
What areas do Alert Alarms cover?
We serve Worcestershire, Warwickshire, and the West Midlands, providing security solutions for homes and businesses across these regions.
Are Alert Alarms' services available 24/7?
Yes, our emergency response team is available 24 hours a day, 365 days a year for urgent security issues.
What accreditations does Alert Alarms hold?
We are NSI Gold accredited and ISO 9001:2008 certified, reflecting our commitment to quality and industry standards.
Can Alert Alarms assist with existing security systems?
Yes, we offer maintenance, repairs, and upgrades for existing systems, ensuring optimal performance without unnecessary replacements.
How does Alert Alarms handle emergency call-outs?
Our engineers respond swiftly to emergencies, often within 40 minutes, to resolve issues like break-ins, system failures, or fire alarm activations.
What sets Alert Alarms apart from competitors?
As a family-run business with 30 years of experience, we combine technical expertise with personalised service, ensuring tailored solutions and long-term client relationships.
