Customer Satisfaction is Our Priority
Capital Dry Cleaners has been a trusted name in the dry cleaning industry since 1951. Our commitment to quality and customer satisfaction has earned us a loyal clientele over the decades. From our humble beginnings in New Delhi, we have expanded our services to cater to the dry cleaning needs of individuals and families.
Our Services
At Capital Dry Cleaners, we take pride in offering a range of services that cater to your specific needs. Our services include:
LAundry Services
We use state-of-the-art front-loading washing machines and techniques that involve personally inspecting and monitoring the clothes to ensure that they are cleaned to perfection. Our technicians use premium detergents to give your clothes the special care they deserve.
Dry Cleaning Services
Our dry cleaning experts use the best equipment and chemicals from Italy and Germany to ensure that your delicate fabrics receive the utmost care. We take pride in our reputation for outstanding spot stain removal and our ability to restore even the most sensitive materials to their former glory.
Carpet and Sofa Cleaning
We understand the importance of maintaining the cleanliness and longevity of your carpets and sofas. Our eco-friendly approach utilizes the latest technology and vacuums to give your rugs a brand-new look. We take pride in our ability to provide a comprehensive cleaning experience that exceeds your expectations.
Special Products
In addition to our standard services, we also cater to special product needs. Our expertise includes cleaning branded bags, sport shoes, suede shoes, leather jackets, bridal wear, and car upholstery.
Our Background
Capital Dry Cleaners has a rich history that dates back to 1951. Our founder, Mr. V.M. Thukral, migrated from Pakistan to India in 1947 with his late brother, Mr. Vishwa Mitter Thukral. Mr. Thukral spent his entire career in the dry cleaning industry, serving the industry for over 60 years. His dedication to the trade and his passion for quality have earned him a reputation as a true pioneer in the industry.
Our Vision
At Capital Dry Cleaners, our priority is customer satisfaction. We understand that every customer has unique needs and expectations. Our goal is to deliver exceptional service that exceeds your expectations. We strive to build long-term relationships with our customers and to be trusted partners in your journey to maintaining the cleanliness and quality of your clothes.
Unsatisfactory Experience
The majority of reviewers had a poor experience with this dry cleaning service. Several customers reported subpar quality, with one reviewer even alleging that the cleaning process damaged their expensive coat. Additionally, some reviewers expressed disappointment with the customer service, citing unprofessional behavior from the owner and staff.
Occasional Positive Experience
On the other hand, a few reviewers had a positive experience with the service. One reviewer praised the quality and timeliness of the service, calling it the best in the area. Another reviewer appreciated the attention to detail and fast service provided by the dry cleaners.
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