We'll go the extra mile so you don't have to
At JJ Taxis Folkestone, we pride ourselves on being a customer-focused, innovative taxi and executive car firm. Based in the heart of Folkestone's Creative Quarter, we are ideally placed to serve Folkestone Town Centre, the Harbour area, ferries and train terminals, and all the surrounding Kent towns and villages. We'll go further afield, too: we do airport runs, executive travel and wedding cars.
Our Services
We offer a range of services to cater to your needs. From your weekly shopping trip to a long-distance executive journey, you can trust JJ Taxis to get you and your belongings there safely, professionally and on time. Our fleet includes executive cars, wedding cars and multi-person vehicles for school runs, airport arrivals and departures, cross-channel and cruise arrivals and departures, local and long-distance runs, corporate accounts, wedding hire and special events, and group trips.
Executive Travel
As well as our regular taxi fleet, we have a range of high-end executive cars chauffeured by drivers appropriately dressed in smart business suits. In the back of these luxury cars, you'll find a bottle of water and newspaper. There's plenty of room for your business luggage. Our executive service can be booked by journey, by hour or at a daily rate.
Wedding Car Hire
We understand that everything about your special day needs to be perfect. You can trust us to supply beautiful limousines for your wedding day. Our wedding cars are modern and luxurious but affordable. We make sure they are spotless, beautifully presented, and driven by a friendly driver who is smart and smiling!
Our Promise
We'll go the extra mile so you don't have to. We quickly become our customers' taxi service of choice: try us once, and you'll see why. Safety comes first: our drivers are CRB checked and have passed our in-house local knowledge exam. Next comes innovation: our state-of-the-art computer software helps us handle bookings, dispatch and communications, so we can guarantee that you'll reach your destination in the quickest possible time. Then comes empathy: we brought in single fares after midnight, because we realise that life doesn't stop at 11:59.
Overview of JJ Taxi Service
Positive Reviews
The majority of reviews praise the taxi service as friendly, reliable, and efficient. Many reviewers appreciate the notification system, which provides updates on the driver's arrival and vehicle details. The drivers are often described as helpful, courteous, and punctual. Several reviewers have been using the service for years and highly recommend it.
Negative Reviews
Some reviewers have had negative experiences with JJ Taxi Service. One reviewer was overcharged for a late pickup, while another had a driver who was texting while driving, resulting in a slow journey and high fare. A few reviewers experienced poor customer service, including being ignored or mistreated by the company. Some also reported issues with incorrect addresses, wrong pickup times, and unavailability of taxis.
Neutral Reviews
A few reviewers had mixed experiences with JJ Taxi Service. One reviewer was satisfied with the initial journey but had difficulties booking a return trip. Another reviewer praised the service but had issues with the app's availability.
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