Reliable Skip Hire Services, Delivered with a Smile
At The Swallows, we are dedicated to providing high-quality long-term and respite care to elderly persons in a warm and welcoming environment. Our 16-bed, single-storey care home is set in the picturesque countryside on the Suffolk/Essex border, offering a peaceful and serene atmosphere that allows our residents to feel comfortable, safe, and respected as adults.
Our Philosophy
We believe that every individual deserves to be treated with dignity and respect, and that is why we strive to provide personalized care that cater to each resident's unique needs and preferences. Our small size allows us to get to know each resident intimately, enabling us to adapt our services to suit their changing requirements over time. We take pride in our fully equipped and well-maintained home, which is designed to meet the needs of elderly people with restricted mobility.
Our Services
We offer a range of services that aim to promote the physical, emotional, and social well-being of our residents. Our care staff are formally trained in the care of the elderly and work together as a team to ensure that our residents receive the highest level of care at all times. Our services include:
- 24-hour care and support
- Assistance with daily living tasks, such as bathing, dressing, and medication management
- Delicious and nutritious meals prepared by our in-house chef
- A variety of activities and entertainment options, including frequent visiting entertainers, puzzles, card games, and bingo
- Regular exercise and mobility programs to promote physical well-being
- Access to our beautifully maintained gardens and outdoor spaces
- Close proximity to local amenities, including shops, restaurants, and healthcare services
Our Home
Our care home is designed to feel like a real home, with comfortable and spacious bedrooms, lounges, and communal areas that are perfect for socializing and relaxing. We have a dedicated team of domestics who clean the premises daily, ensuring a pleasant and safe environment for our residents. Our home is fully equipped with modern facilities, including a library area, a compact dining area, and a well-proportioned, enclosed garden with a level patio.
Overall Experience
The reviews of Swallows care home are a mix of glowing praises and dissatisfactory experiences. Although not all reviewers were entirely pleased, the majority of them had a positive encounter with the care home.
Positive Comments
Many reviewers praised the care home's staff, highlighting their dedication, professionalism, and caring nature. They also appreciated the home's facilities, cleanliness, and the events organized for residents and their families.
Negative Comments
One reviewer, Teresa Stevens, had a very negative experience, stating that they received "the run around" and that the staff didn't tell the truth. Unfortunately, this reviewer didn't provide more details about their experience, making it difficult to identify the specific issues.
Specific Issues
Some reviewers mentioned specific issues, such as the confusing postcode and finding the location, but these were minor complaints. All the positive reviewers praised the care home, highlighting its cleanliness, staff, and facilities.
Be the first to review The Swallows Residential Home.
Write a Review
