Experience the art of luxury, crafted with passion and precision.
At Market Cross Jewellers, we pride ourselves on being one of the largest independent jewellers in the North East of England. With 15 branches across the region, we offer a unique shopping experience, renowned service, and exceptional quality.
Our History
Since opening our first branch in Guisborough in 1980, we have grown to become a leading destination for luxury watches and fine jewellery. Our commitment to excellence and dedication to our customers have earned us a reputation for trust and reliability.
Our Services
At Market Cross Jewellers, we offer a wide range of luxury watches from renowned brands such as Omega, TUDOR, Breitling, Gucci, and Tag Heuer, among others. Our jewellery collections feature desirable brands like Gucci, Swarovski, Hugo Boss, Georg Jensen, Tommy Hilfiger, Olivia Burton, Michael Kors, Clogau, and Guess. We also have an extensive selection of diamond rings and other fine jewellery pieces.
Authorised Dealers
We are authorised dealers of all our standard watch and jewellery ranges, ensuring that every item you purchase from us is brand new, with original packaging, unless stated otherwise. We also offer a selection of pre-owned watches from prestigious brands like Rolex, Audemars Piguet, and Patek Philippe.
Customer Experience
We understand that every item you purchase from us is a gift for yourself or a loved one. That's why we strive to ensure that your experience with us is enjoyable, from start to finish. Our website support staff are always available to assist you with any enquiries or concerns you may have. You can reach us via email at enquiries@marketcrossjewellers.com or by telephone on 01642 245112.
General Impression
The reviews are overwhelmingly positive, with customers praising the excellent customer service, friendly and knowledgeable staff, and welcoming atmosphere at Market Cross Jewellers in Middlesbrough.
Customer Service
The staff at Market Cross Jewellers are consistently described as friendly, helpful, and professional. Many reviewers mention the staff by name, including Sarah, Tracy, Laura, and Denise, who went above and beyond to provide exceptional service.
Shopping Experience
Customers have reported a pleasant and stress-free shopping experience, with staff taking the time to help them find the perfect item and answering their questions. The store's selection of jewellery and watches is also praised for its quality and variety.
Positive Comments
Many reviewers have expressed their gratitude and satisfaction with their purchase, with some even mentioning that they would highly recommend the store to friends and family.
Negative Comments
The only negative comment came from Alan Clarkson, who expressed frustration with the online payment system and the lack of response to his emails.
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