Ride with us - we'll keep you rolling
A London bike shop with a difference
Pedal Back Cycling is not your average London bike shop. We're a passionate team of cyclists with a deep understanding of the local riding community, dedicated to providing exceptional service and fostering a welcoming space for all.
Our Services
We offer a comprehensive range of services for cyclists of all levels and budgets, from basic repairs and tune-ups to comprehensive overhauls and custom builds.
Bronze Service: Check for damage and wear, tune gears and brakes, lubricate chain, inspect wheels and tyres, and perform a safety check.
Silver Service: In addition to the Bronze Service, includes check of hubs, headset, bottom bracket, and cleaning of drivetrain.
Gold Service: In addition to the Silver Service, includes cleaning of brakes calipers, adjustment and indexing of gears, truing of wheels, and deeper inspection of all components.
Ad-hoc repairs: We handle everything from minor punctures to complex mechanical issues, and offer additional services like wheel building, custom builds, and expert advice on all things cycling.
Beyond the repairs
At Pedal Back Cycling, we also have a passion for community and promoting cycling as a healthy and accessible mode of transportation and recreation.
- Pedal Back Cycling Club: Join our friendly group rides and explore London and beyond with fellow cyclists.
- Delicious Food & Drinks: Fuel your adventures with our freshly roasted coffee and delicious toasties, made with love from Putney Bakehouse.
- Top-notch Gear: Browse our curated selection of bicycles, accessories, and apparel from trusted brands.
We're committed to
- Providing outstanding customer service and personalized attention.
- Offering a wide range of high-quality bikes and equipment.
- Promoting cycling safety and community engagement.
- Supporting local businesses and sustainable practices.
Get in touch today and discover the difference that Pedal Back Cycling can make for you!
Positive Experience
Many reviewers have reported having a positive experience at Pedal Back Cycling. Alex Lamping gave 5 stars and described the service as "AMAZING", mentioning that the shop's staff helped him immediately and were thorough in their work. Sameer Yousuf also gave 5 stars and praised the friendly and attentive staff, citing the reasonable quote and quick turnaround time for repairs. Stephen Smithers gave 5 stars and reported a delightful experience, including a helpful and eager-to-assist staff member, a warm community atmosphere, and a sense of welcoming.
Poor Experience
Unfortunately, not all reviewers have had a positive experience. Jack Smith gave 2 stars and described the shop's staff as unapologetic and unhelpful, with poor communication and shoddy workmanship. He also reported a series of problems with his repaired bike, including grinding gears and a loose crank arm. Bertie Wilkinson gave 1 star and reported that a chain fitted at the shop snapped after only two months, leaving him stranded.
Summary
Despite some negative reviews, Pedal Back Cycling seems to have a loyal following and has received many positive recommendations. The shop's staff appear to be friendly and knowledgeable, with some reviewers praising their attentive and helpful service. However, there are also reports of poor communication, shoddy workmanship, and technical issues with repaired bikes. It's clear that the shop has room for improvement, but dedicated customers appreciate the welcoming atmosphere and community feel.
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