Business Details
Your Trusted Bike Shop in East Twickenham
Established as the longest-serving independent bike shop in East Twickenham, Richmond Cycles has built a reputation for excellence through decades of dedicated service. Our team of cycling enthusiasts combines hands-on expertise with a passion for innovation, offering curated selections of premium road, gravel, and electric bicycles from trusted global brands. We prioritise quality assurance by personally testing every product before it reaches our shelves, ensuring customers receive only the highest-performing equipment. Our commitment extends beyond sales through comprehensive servicing, custom builds, and expert bike fitting, supported by Cytech-certified technicians.Sustainability remains central to our operations, demonstrated through our climate-positive workforce initiative with Ecologi and partnerships with eco-conscious brands. The shop fosters a welcoming environment where cyclists of all levels receive personalised advice and technical support, reflecting our belief that exceptional service should never compromise approachability. With multiple team members holding racing and mechanical credentials, we bridge professional expertise with community engagement through local cycling events and educational workshops.
Services
Custom Builds
Bike Servicing
Bike Fitting
Electric Bike Sales
Road Bike Sales
Gravel Bike Sales
Workshop Repairs
Accessories Sales
Cycle To Work Scheme
Sustainability Consultation
Highlights and features
- We offer Cytech Level 2 certified mechanical expertise
- Our team personally tests every product before sale
- We provide custom bike builds tailored to individual needs
- We maintain a climate-positive workforce through Ecologi
- Our staff includes multiple Haute Route riders and racing mechanics
What people say
Expert staff knowledge
Personalised service
High-quality products
Community engagement
Professional workshop
Services
Custom Builds
Our expert technicians create tailored bicycles to match individual riding styles and requirements. From component selection to final assembly, we ensure optimal performance and comfort. Every custom build receives rigorous quality checks before customer handover.
Bike Servicing
Professional maintenance and repair services for all bicycle types using manufacturer-approved tools and techniques. Our Cytech-certified mechanics address everything from routine maintenance to complex drivetrain issues. We prioritise swift turnaround times without compromising quality standards.
Bike Fitting
Fizik-certified fitting sessions optimise rider comfort and performance through precise body positioning. We utilise advanced measurement technology combined with practical riding assessments. The process ensures long-term cycling enjoyment while preventing strain injuries.
Electric Bike Sales
Curated selection of premium electric bicycles from leading manufacturers like Trek and Enigma. We offer expert guidance on motor systems, battery range, and legal requirements. All e-bikes include post-purchase support and charging equipment.
Sustainability Consultation
Guidance on environmentally conscious cycling choices including carbon-neutral brands and repairable components. We partner with Ecologi to offset our operations and support MS charity initiatives through Monkey Sox collaborations. Our recommendations help customers reduce cycling's environmental impact.
People
Richard
Founder
Cycling enthusiast with decades of experience, Richard transitioned from competitive tennis to road cycling after a hip replacement. He leads strategic direction while maintaining hands-on involvement in product selection.
Jake
Sales Specialist
Former BMX rider turned road racing expert, Jake combines technical knowledge with approachable customer service. He holds a Sport Science degree and specialises in fixed-gear criteriums.
Arthur
Head Mechanic
Multi-time Haute Route participant and support mechanic, Arthur excels in solving complex mechanical challenges. His expertise spans race preparation and custom touring bike builds.
Anthony
Workshop Manager
Former business analyst turned Cytech Level 2 technician, Anthony oversees workshop operations and quality control. He actively participates in St Margarets Cycling Club events.
Phil
Visual Content Creator
Professional photographer responsible for the shop's visual identity, Phil combines cycling expertise with creative skills. He documents products and events while maintaining his custom road bike.
Questions
What cycling brands do you stock?
We stock premium brands including Trek, Enigma, Cervélo, All-City, and Fizik. Our selection focuses on performance-oriented manufacturers with strong sustainability credentials.
Do you offer bike fitting services?
Yes, we provide Fizik-certified bike fitting using advanced measurement technology. Sessions include dynamic riding assessments to ensure optimal comfort and performance.
Can you service non-purchased bicycles?
Our workshop services all bicycle brands regardless of purchase origin. We offer everything from basic maintenance to complete overhauls with no appointment necessary.
What sustainability initiatives do you support?
We're climate-positive through Ecologi, partner with Monkey Sox for MS charity support, and prioritise eco-conscious brands. Our operations minimise waste through repair-focused practices.
Do you offer finance options?
Yes, we provide flexible finance arrangements for bicycle purchases. Our advisors help customers find suitable payment plans matching their budget and cycling needs.
What are your workshop hours?
Our workshop operates during regular store hours: Tuesday-Saturday 10am-6pm. Emergency repairs receive priority treatment with no additional charges for urgent cases.
