Your health is our priority
At Danebridge Medical Practice, we are committed to providing high-quality healthcare services to our patients. Our team of experienced doctors, nurses, and administrative staff work together to ensure that our patients receive the best possible care.
Our Online Services
We understand that modern life can be busy, and that's why we offer a range of online services to make it easier for you to manage your health. Our online services include:
- Rapid Health: Our online patient triage system, where you can access self-care information, submit medical and administrative requests, and even register new patients to the surgery.
- PATCHS: Answer 4 simple questions and PATCHS will get you help quickly.
- Accurx: Contact us online for non-urgent medical or admin requests.
- Klinik: Submit any medical query, including an appointment request.
- Engage: Ask the practice a question, complete an online consultation, and get 24/7 NHS self-care advice.
Our Clinics and Services
We offer a range of clinics and services to cater to your healthcare needs. Our services include:
- Appointments: Book appointments online or by phone.
- Repeat Prescriptions: Order repeat prescriptions online or by phone.
- New Patients: Register with our practice online or by phone.
- Meet Our Team: Get to know our team of doctors, nurses, and administrative staff.
- Clinics and Services: We offer a range of clinics and services, including health information and out of hours and emergencies.
Our Practice
At Danebridge Medical Practice, we are committed to providing high-quality healthcare services to our patients. Our team of experienced doctors, nurses, and administrative staff work together to ensure that our patients receive the best possible care.
Latest News
Stay up-to-date with the latest news and updates from our practice. Our news section includes articles on health information, practice news, and events.
Contact Us
We welcome your feedback and comments. If you have any questions or concerns, please don't hesitate to contact us.
General Satisfaction
The majority of reviewers were satisfied with the care they received at Danebridge/Kingsmead practice, praising the staff, doctors, and the overall service. Many reviewers appreciated the friendly, helpful, and professional attitude of the staff, and some even mentioned specific staff members who went above and beyond to help them.
Positive Aspects
- Friendly and helpful staff
- Professional and caring attitude of doctors and nurses
- Effective communication and understanding from the staff
- Easy to request repeat prescriptions via email
Negative Aspects
- Difficulty in getting through to the surgery, especially during peak hours
- Long wait times for appointments and on the phone
- Some receptionists were perceived as rude or unhelpful
- Issues with getting prescriptions on time and communication breakdowns
- Limited availability of appointments and lack of online booking system
Area for Improvement
- Improving communication and availability of appointments
- Enhancing the patient experience and reducing frustrations with service provision
- Providing more flexible and accessible appointment booking systems
- Addressing issues with prescription delays and communication breakdowns
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