A Trusted Partner in Pet Care Since 1984
Ivy Lodge Veterinary Clinic stands as a leading provider of compassionate and comprehensive care for pets in the Romford and Brentwood areas. For over 35 years, our skilled team of veterinary surgeons, nurses, and support staff have been dedicated to delivering exceptional service and reliable medical attention to animals of all ages, sizes, and breeds.
Expert Care Across Species
Our experienced team offers a comprehensive range of services to address the diverse healthcare needs of our furry friends. We provide:
Orthopaedics & Diagnostic Imaging
- Advanced diagnostics and treatment for bone and joint issues.
- Expertise in performing complex orthopedic surgeries.
- Comprehensive rehabilitation and recovery plans.
Cardiology & Health Management
- Comprehensive cardiovascular assessments and preventative care.
- Management of chronic conditions such as heart disease and diabetes.
- Advanced diagnostic imaging for early detection and treatment of cardiac issues.
Insurance & Preventative Care
- Assistance with finding the right pet insurance plan for your needs.
- Comprehensive vaccination and parasite control programs.
- Regular health screenings and preventative treatments to keep your pet healthy and active.
Additional Services
- Animal Health Certificates for travel and export
- Nurse clinics for urgent care and treatment
- Comprehensive bereavement and euthanasia services
- Specialized care for feline and equine patients
Dedicated to Your Peace of Mind
At Ivy Lodge, we understand the deep bond you share with your pet. Our dedicated team will always provide empathetic care, compassionate support, and clear communication throughout every step of the process. We are committed to building long-term relationships with our clients and ensuring the utmost well-being of your furry companions.
More Than Just Healthcare
We prioritize personalized care and offer:
- Consistent communication with your assigned veterinary surgeon.
- Familiar faces at every visit, building trust and understanding.
- Online booking convenience for appointments and prescription refills.
- Easy-to-navigate online resources and information.
Overview of Reviews
The reviews are overwhelmingly positive, with 14 out of 16 reviewers giving 5-star ratings. The reviewers praise the vet surgery for its compassionate and caring staff, friendly and helpful service, and professional treatment of pets.
Positive Comments
- The staff are praised for their kindness, compassion, and professionalism.
- The surgery is commended for its calm and relaxed atmosphere, making pets feel at ease.
- The vets are trusted to have the best interests of the animals at heart.
- The reviewers appreciate the surgery's caring and supportive nature.
Negative Comments
- Two reviewers had negative experiences, citing staffing issues, poor communication, and a lack of compassion from the receptionist.
- One reviewer was upset about a significant price increase for a treatment.
- Another reviewer was dissatisfied with the surgery's handling of their pet's euthanization process.
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