Solutions for a Smarter Tomorrow
Established in 1999, Avalon Telecom is a trusted provider of communication and telephone systems solutions across Somerset and the South West. We believe in building strong, lasting relationships with our clients through honesty, integrity, and exceptional customer service.
Our Expertise
Our team of experienced professionals draws on over 50 years of combined experience in the telecommunications industry to deliver tailored solutions for businesses of all sizes. We offer a comprehensive range of services, including:
Business Telephony
- Hosted and cloud-based VoIP solutions
- Private branch exchange (PABX) systems
- Business landline solutions
- Mobile phone contracts and management
Network & Data
- Network cabling installation and maintenance
- Data connectivity and security solutions
Communication Consulting
- Comprehensive assessments of your communication needs
- Guidance on choosing the right technology for your business
- Troubleshooting and support services
What Sets Us Apart?
- Direct Communication: We value clear and honest communication with our clients. Unlike many large telecom providers who rely on call centres and commissions, you will always speak directly to a knowledgeable and experienced member of our team.
- Impartial Advice: We are not tied to any particular network or technology. Our recommendations are always based on your specific needs and requirements.
- Local Expertise: We understand the unique challenges faced by businesses in the Somerset region. Our team is highly familiar with the local telecom landscape and can provide tailored solutions.
Our Commitment
Our goal is to empower your business with reliable and efficient communication solutions that meet your unique needs. We believe in:
- Building strong customer relationships
- Delivering exceptional service and support
- Transparency and open communication
- Providing solutions that adapt to your evolving business needs
Avalon Telecoms has been praised for their outstanding service, professionalism, and competitive pricing. Their customers have expressed satisfaction with the fast response times, honest advice, and reliable support provided by the company. Clients have highlighted the importance of trust and the rarity of such customer-focused companies in today's business world.
Customer Feedback
- Fast Response Times and Trustworthiness: Leonard Winsor and Jonathan Cochrane have both praised the company's fast response times, with Leonard stating that he could not fault Nigel's work and Jonathan expressing satisfaction with the service as a whole. This demonstrates that Avalon Telecoms values customer time and prioritizes communication.
- Competitive Pricing and Quality Service: Keith Rummer noted that the company maintains high-quality service while keeping prices competitive. This is a significant selling point for customers looking for value for money.
- Professionalism and Expertise: Michael Thompson and Simon Lomen have both highlighted the professionalism and expertise of Avalon Telecoms. Michael praised the company's knowledge and guidance in choosing the correct CCTV solution, while Simon commended the advice provided on the right products for his needs.
- After-Sales Support and Service: Alistair Tudor had a positive experience with the company during their office move, noting that all cabling work was completed on time and within budget. He also appreciated the team's communication and updates throughout the process.
- Overall Satisfaction and Recommendation: All the reviewers have expressed their satisfaction with Avalon Telecoms and recommended the company to others. They have praised the company's commitment to customer service, professionalism, and competitive pricing.
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