There is always a way through, talking helps
At ActiveListener, we are a dedicated team of counsellors passionate about providing a safe, non-judgmental space for individuals to explore their thoughts, feelings, and emotions. Our counselling practice, located in a comfortable and private setting just outside Tunbridge Wells, offers both online and face-to-face sessions. We believe that every person deserves help and support, and our experienced counsellors are committed to adapting their approach to meet the unique needs of each client.
Our Counselling Services
Our counsellors, Lou Underwood, Kerry Ingham, and Ben Wrigley, are all highly trained and experienced in integrative counselling, which means they draw on a range of therapeutic approaches to tailor their support to each client's individual needs. We work with adults and young people, addressing a wide range of issues, including anger management, anxiety, depression, grief, loss, and bereavement, loneliness, low confidence, stress, and more.
Our Approach
At ActiveListener, we are fundamentally humanistic in our approach to counselling. This means we believe that people have an instinctive drive to grow and develop, and that each individual has the resources within them to make positive changes in their lives. Our role is to create a supportive environment where clients feel empowered to explore their challenges and work towards meaningful solutions.
Getting Started
If you're struggling to cope with the demands of life, or simply need someone to talk to, we're here to listen. Our counsellors are committed to creating a safe, non-judgmental space for you to explore your thoughts, feelings, and emotions. We offer flexible appointment schedules, including online sessions, to accommodate your busy lifestyle.
Meet Our Counsellors
Take a moment to get to know our experienced counsellors, Lou Underwood, Kerry Ingham, and Ben Wrigley. Each of our counsellors brings their unique perspective and skills to the counselling relationship, ensuring that you receive the support and guidance you need to navigate life's challenges.
General Impression
The overall sentiment expressed in these reviews is overwhelmingly positive, with all reviewers expressing high levels of satisfaction with the counselling services they received.
Trust and Comfort
A common theme running through the reviews is the sense of trust and comfort that the counsellors, particularly Ben, inspire in their clients. Reviewers praise Ben's warm, genuine, and caring nature, which puts them at ease and allows them to feel safe exploring their issues.
Professionalism and Empathy
The counsellors are commended for their professional attitude, which is characterized by a non-judgmental and empathetic approach. Reviewers appreciate the space to discuss their problems without feeling pressured or directed, and value the supportive and caring manner in which they are listened to.
Personal Growth
Several reviewers credit the counsellors with helping them achieve significant personal growth and self-awareness. They express gratitude for the opportunity to explore their problems in a supportive environment, which has enabled them to gain a deeper understanding of themselves and move forward.

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