Transforming your outdoor space, transforming your life.
At Moss & Co, we are proud to be a family-run business with a rich history dating back to 1885. With over 135 years of experience, we have established ourselves as one of London's premier specialist timber merchants. Our commitment to providing high-quality timber products and exceptional customer service has earned us a loyal client base, including furniture makers, joiners, carpenters, wood carvers, pattern makers, DIY enthusiasts, schools, colleges, building maintenance, and government departments.
Our Services
We offer an extensive range of timber products and services to cater to the diverse needs of our clients. Our product range includes hardwood, softwood, bespoke worktops, sheet materials, decking, mouldings, and bespoke flooring. We also provide a cutting and milling service, allowing us to assist with full in-house machining capabilities. Our team of experts is dedicated to providing personalized guidance and support to ensure that our clients receive the best possible solutions for their projects.
Our Expertise
With a vast knowledge of timber and its applications, our team is well-equipped to provide expert advice on the most suitable timber species, grades, and finishes for specific projects. We take pride in our extensive range of species, the majority of which are imported, but which also includes some native varieties. Our stocks are mainly kiln-dried to established trade standards and stored in purpose-built racks to ensure that the wood remains in first-class condition. Planks are generally kept in their sawn state, awaiting conversion.
Our Commitment
At Moss & Co, we are committed to sustainability and environmental responsibility. We source our timber from reputable suppliers who adhere to environmentally responsible forestry practices. We are proud to hold the FSC (Forest Stewardship Council) certification, which ensures that our timber products come from responsibly managed forests.
Our History
As a family-run business, we take great pride in our heritage and the trust that our clients have placed in us over the years. Our Royal Warrant, granted by Her Majesty the Queen, is a testament to our commitment to excellence and our dedication to providing the highest quality products and services.
Excellent Customer Service
The staff at the store were consistently described as friendly, attentive, and knowledgeable. Ray and Jaivin were particularly praised for their guidance and customer service. The staff's ability to answer questions and provide explanations was a key positive aspect for many customers.
Quality of Products
The quality of the wood products was another significant positive. The wood was described as high-quality, and the store's selection of both hard and soft woods was appreciated. The accuracy of the machined pieces was also noted.
Quick Turnaround
Customers were impressed with the quick turnaround time for orders, with some orders being manufactured and delivered ahead of schedule.
Positive Feedback
Overall, the feedback was overwhelmingly positive, with customers praising the store's customer service, product quality, and quick turnaround time. The staff's local knowledge and friendly approach made customers feel welcomed, even as hobbyists.
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