Passionate Pet Care in Durham
Abbey Vets is a friendly and experienced team of vets, nurses, groomers, and support staff who are dedicated to providing exceptional care for your beloved pets. Located in Durham, we offer a comprehensive range of services to keep your furry friends healthy and happy throughout all stages of their lives.
Exceptional Expertise and Compassion
Our highly skilled and compassionate team is committed to delivering personalized care, understanding your pet's individual needs, and providing clear communication every step of the way. We are proud to offer:
**Preventative Care and Wellness
- Comprehensive vaccinations and parasite control
- Regular health checks and screenings
- Customized nutritional advice
- Pet Health Club: a cost-effective preventative care plan
Advanced Diagnostic and Treatment
- Advanced medical facilities for diagnostics and treatment of illness and injury
- Surgical services with expert orthopedic and dental care
- Pain management and rehabilitation support
Tailored to Your Needs
- Specialized care for senior pets, puppies, and every stage in between
- Dog grooming and boarding services
- Pet transportation options
- Out-of-hours emergency care availability
Building Trust and Lasting Relationships
At Abbey Vets, we believe in building strong relationships with our clients and their pets. Our team is dedicated to providing a welcoming and comfortable environment where you and your furry friend can feel at ease. We strive to:
- Provide clear and compassionate communication
- Explain treatment options in simple terms
- Respect your financial concerns and preferences
- Offer support and guidance through every step of the process
Join the Abbey Vets Family
Whether you require urgent care or seek ongoing preventative care for your pet, Abbey Vets is here for you. Contact us today to schedule an appointment and experience the compassionate and personalized care your pet deserves.
Exceptional Customer Service and Veterinary Care
The reviews for Abbey Vets highlight the exceptional customer service and veterinary care provided by the practice. From the welcoming reception staff to the knowledgeable and compassionate veterinarians, the practice goes above and beyond to make clients feel comfortable and informed.
Reception Staff Shine
Sonya on reception is praised for her warm smile and friendly demeanor, making clients feel at ease. Rachael is commended for her passion, knowledge, and care in explaining treatment options to clients. The reception staff are also lauded for their welcoming and helpful nature.
Veterinary Care
The veterinarians at Abbey Vets are celebrated for their compassionate and caring approach to pet care. They take the time to understand complex medical needs and fully explore treatment options with clients. The practice's attention to detail and dedication to providing the best possible care for pets is evident in the reviews.
Exceptional Service, Even in Difficult Situations
The practice is commended for their exceptional service, even in difficult situations. One client refers to a situation where their 24-year-old cat's diagnosis was discussed with empathy and sensitivity, and the vet took the time to explain options without influencing the client's decision.
Negative Review
However, one client expresses disappointment and frustration with the practice's decision to refuse a donation towards a friend's pet's treatment. The client feels that this decision was unreasonable and unclear.
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