Business Details
Emergency
services
Trusted Veterinary Care in Durham for Your Beloved Pets
Abbey Vets has been providing trusted veterinary care for pets in Durham and surrounding areas for over a decade. Our team of experienced veterinary professionals delivers comprehensive services including routine check-ups, emergency care, and tailored pet health plans. We prioritise proactive healthcare through our Pet Health Club, offering flexible membership options with benefits like unlimited consultations and 24/7 online vet access. With two conveniently located practices in Crossgate Moor and Chester Le Street, we combine modern facilities with compassionate care for cats, dogs, and small mammals. Our commitment to excellence is demonstrated through our Royal College of Veterinary Surgeons accreditation and partnerships with specialist referral services.We utilise advanced veterinary technology while maintaining a personal approach to pet healthcare. Our staff undergo regular professional development to stay at the forefront of veterinary medicine. We understand the importance of pets in families and strive to make quality care accessible through flexible payment options and transparent pricing. Our emergency services operate beyond standard hours to ensure continuous care for your animals. Through our digital platforms, clients can easily book appointments, order prescriptions, and access health resources at any time.
Services
Vaccinations
Emergency Care
Pet Health Plans
Online Consultations
Routine Check-ups
Prescription Services
Referral Partnerships
Highlights and features
- We offer 24/7 online appointment booking and prescription services
- Our Pet Health Club provides cost-effective preventative care plans
- Experienced veterinary team with RCVS accredited practices
- Emergency care available beyond standard operating hours
- Partnership with specialist referral services for complex cases
Associations and certifications
- Royal College of Veterinary Surgeons
What people say
Excellent emergency care
Proactive health plans
24/7 online access
Experienced staff
Convenient locations
Services
Pet Health Club
Our Pet Health Club offers structured preventative care plans with tiered benefits. Members receive core vaccinations, flea and worming treatments, and unlimited consultations. The Plus Plan includes 24/7 online vet access through Pawsquad partnership. Plans help spread annual costs into manageable monthly payments while ensuring comprehensive pet healthcare coverage.
Emergency Care
We provide emergency veterinary services beyond standard hours through our partnership with Vets Now. This includes out-of-hours treatment for critical conditions, accidents, and sudden illnesses. Our clients receive clear guidance on accessing urgent care at our Gateshead referral clinic when regular services are unavailable.
Online Consultations
24/7 online veterinary access allows instant advice through our Pawsquad partnership. Pet owners can consult with veterinary professionals remotely for non-emergency concerns. This service complements physical clinic visits with convenient access to expert advice at any time through our digital platform.
Vaccinations
We offer complete vaccination programmes for cats, dogs, and rabbits as part of preventative care. Our services include core vaccinations and tailored booster schedules. Pet Health Club members receive these as part of their membership benefits, ensuring protection against common infectious diseases while maintaining vaccination records.
Prescription Services
Our repeat prescription service provides ongoing medication for chronic conditions. Clients can order supplies through our online portal with home delivery options. We ensure proper dosage management and treatment continuity while offering competitive pricing on essential veterinary medications.
Questions
What services does Abbey Vets offer?
We provide vaccinations, emergency care, health plans, online consultations, and prescription services across our Durham practices.
How can I book an appointment?
Use our 24/7 online booking system or contact either of our Durham clinics directly during operating hours.
Do you offer emergency veterinary care?
Yes, we partner with Vets Now for out-of-hours emergency treatment at our Gateshead clinic.
What is the Pet Health Club?
It's our preventative care membership offering vaccinations, consultations, and online vet access for comprehensive pet healthcare.
How do I order repeat prescriptions?
Use our online portal to request repeat prescriptions with delivery options available for convenience.
Where are your practices located?
We have two Durham locations: Crossgate Moor (Newcastle Road) and Chester Le Street (Pelton Fell Road).
