Drayton Stoves, nestled in the heart of Shropshire, has become a trusted name in creating comfortable and welcoming homes. We've been serving residents and businesses since 2016, offering a wide selection of high-quality solid fuel stoves, gas and electric fires, surrounds, and fireplace accessories at competitive prices.
Our Commitment
At Drayton Stoves, we take pride in providing exceptional customer service, ensuring a smooth and enjoyable experience for every customer. Our experienced team is dedicated to:
- Guiding you through the process of selecting the perfect heating solution for your home.
- Ensuring meticulous installation, ensuring safety and efficiency.
- Offering comprehensive after-sales support, should you ever need it.
Our Products and Services
We offer a diverse range of multi-fuel stoves and fireplaces, alongside electric heaters and a diverse selection of surrounds and accessories. We proudly collaborate with trusted brands like Arada, Aduro, Bristol Stove Co, Charlton & Jenrick, Clock Stoves, Hunter Stoves, Portway Stoves, Stove Buddy, The Penman Collection, and own & Country Fires.
Expert Guidance & Support
Our team has extensive knowledge and expertise in stove and fireplace selection, installation, and maintenance. We'll be happy to:
- Provide guidance on choosing the right fuel type for your needs.
- Advise on flue and chimney requirements.
- Assist with sizing and placement considerations.
- Explain legal regulations and safety measures.
Experience the Drayton Difference
At Drayton Stoves, we believe in creating a seamless and enjoyable customer experience. Our commitment to quality, personalized service, and competitive pricing has earned us glowing customer reviews.
Service and Assistance
The reviews highlight the exceptional service and assistance provided by Drayton Stoves. Many customers have praised the helpful and polite staff, who go above and beyond to ensure customer satisfaction. The team is described as "very helpful", "busy and caring", and "friendly", with one reviewer stating that they stayed on to explain how to use the new stove. The company's commitment to customer service is evident in the positive feedback received.
Fitting and Quality
The reviews also emphasize the high quality of the products and the fitting process. Customers have praised the workmanship, describing it as excellent, and the attention to detail. One reviewer mentioned that the team was willing to provide solutions when a chimney opening was larger than expected. The quality of the products is also highlighted, with customers appreciating the value for money and the benefits of using a high-quality stove.
Overall Experience
The overall experience of dealing with Drayton Stoves is consistently positive. Customers have reported feeling valued and cared for, with one reviewer stating that they went above and beyond to ensure the customer was happy. The company's reputation for providing excellent service and quality products has led to customers strongly recommending them to others.
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