Your home, our expertise, your perfect solution
A Legacy of Expertise
The Wooden Sash Window Company embodies a rich tradition of craftsmanship and unwavering dedication to preserving the beauty and functionality of heritage timber windows. Founded on values of meticulous restoration, meticulous craftsmanship, and remarkable attention to detail, we have become leaders in the field of window restoration and replacement.
Tailored Solutions for Every Home
Our extensive portfolio encompasses both window restoration and replacement, ensuring the perfect solution for your individual needs. We understand that every home is unique, and we meticulously assess each property to determine the most appropriate approach.
Restoration: Breathe New Life into Old Windows
For homeowners seeking to retain the timeless elegance of their heritage homes, our skilled craftsmen offer comprehensive window restoration services. We restore rotten timber, replace broken glass, rebalance windows, and repair broken sash cords, restoring your windows to their former glory.
Replacement: Modern Enhancements for Enhanced Living
When replacement is necessary, we offer premium-quality, double-glazed wooden sash windows manufactured to the highest standards. Our windows enhance your home's aesthetics while boosting energy efficiency, soundproofing, and security.
Bespoke Joinery: Beyond Windows
Beyond window solutions, we are skilled joiners, creating bespoke joinery solutions to enhance your home. From elegant bi-fold doors to fitted furniture, shelving units, and kitchen cupboards, we design and create custom-made pieces that seamlessly blend with your existing decor.
Quality Materials, Exceptional Workmanship
We utilise only the finest materials, sourced from sustainable forests, ensuring durability and longevity. Our meticulous craftsmanship and attention to detail are evident in every completed project.
Unparalleled Customer Service
At The Wooden Sash Window Company, we prioritize exceptional customer service. Our experienced tradesmen conduct site visits to understand your unique needs, and our competitive pricing ensures value for money. We pride ourselves on building strong relationships with our clients, prioritizing transparency and open communication throughout the process.
Overall Experience
The reviewers had a generally negative experience with the company, citing issues with professionalism, quality, and responsiveness.
Professionalism
The reviewers expressed disappointment with the company's professionalism, citing unprofessional behavior such as leaving doors open and not wearing facemasks. The work site was also left in a mess, suggesting a lack of respect for the customer's property.
Quality of Work
The quality of the work was also called into question, with issues emerging shortly after the job was completed. In one case, the windows did not function properly, and the company was uninterested in addressing the problem.
Responsiveness
The company's responsiveness was also criticized, with the customer's attempts to contact them met with indifference. This lack of communication and follow-up led to a negative experience for the customer.
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