Business Details
Luxury Hot Tubs & Swim Spas in Gillingham
The Hot Tub and Swim Spa Company is a family-run business with over 35 years of combined experience in providing luxury hot tubs, swim spas, saunas, and wellness solutions. Our team of award-winning engineers and consultants delivers exceptional service, from initial consultation to installation and aftercare. We pride ourselves on our factory-trained expertise, extensive product knowledge, and commitment to customer satisfaction. With a quarter-acre showroom in Gillingham, we offer hands-on demonstrations and private wet tests to ensure informed purchasing decisions.Our dedication to innovation and quality has earned us multiple European awards and a 98% customer recommendation rate. We provide nationwide delivery, bespoke design services, and comprehensive maintenance packages to ensure long-term enjoyment of our products. Our financing options, including 0% APR, make luxury wellness solutions accessible to all customers. Through continuous technical training and a customer-first approach, we maintain our position as the UK's leading wellness experts.
Services
Hot Tubs
Swim Spas
Saunas
Steam Rooms
Servicing
Gazebos
Chemicals
Spare Parts
Installation
Financing
Highlights and features
- 35 years of combined experience in wellness product installations
- Factory-trained engineers with UK Hot Tub + Swim Spa Engineer of the Year award
- 0% APR financing options available on selected models
- Award-winning showroom with private wet test facilities
- 90% spares availability for rapid maintenance solutions
What people say
Helpful advice
Friendly staff
Award-winning installations
Personalised service
Expert guidance
Services
Hot Tubs
We offer a range of energy-efficient hot tubs including Hydropool self-cleaning models, Serenity series, and bespoke designs. Our hot tubs feature advanced hydrotherapy jets, ergonomic seating, and low-maintenance filtration systems. Available in sizes from 2-16 people, these units combine luxury with practicality for residential and commercial use.
Swim Spas
Our swim spas provide year-round fitness and relaxation with adjustable current systems for swimming workouts. Models include Hydropool ExecutiveTrainer and AquaSport ranges with massage seats and energy-efficient technology. Custom options available for private and commercial installations across the UK.
Sauna Installation
We supply and install traditional saunas, infrared models, and steam rooms with options for domestic and commercial spaces. Our systems use high-quality materials for even heating and include compact to large-sized units with custom design capabilities for perfect space integration.
Servicing
Our factory-trained engineers provide comprehensive servicing for all hot tubs and swim spas. Services include water balancing, filter changes, system flushes, and repairs using genuine spare parts. With 90% spares availability, we ensure minimal downtime and optimal equipment performance.
Gazebos
We design and install custom gazebos to protect outdoor wellness equipment. Structures use weather-resistant materials and integrate with existing gardens. Our team provides full design-to-installation service creating functional, aesthetically pleasing spaces that enhance property value.
People
Diana Stoimenova
Co-Founder
Olympic swimmer and Commonwealth Games gold medallist with 35 years' experience in aquatic wellness solutions. Specialises in product design and customer consultation.
Christina Mantoura-Gough
Sales Consultant
Expert in sauna and steam room specifications with technical knowledge of electrical requirements and installation logistics. Provides detailed product guidance to customers.
Questions
Do you offer hot tub servicing?
Yes, we provide comprehensive servicing by factory-trained engineers with 90% spares availability for rapid repairs.
Can I test products before buying?
Yes, book a wet test at our Gillingham showroom to experience products before purchase.
Are financing options available?
Yes, 0% APR financing available on selected hot tubs, swim spas and sauna models.
Do you install nationwide?
Yes, we offer nationwide installation and servicing across the UK with specialist teams.
What warranty applies?
Warranty details provided at point of sale, with full technical support available through our engineers.
Are spare parts available?
Yes, we stock 90% of spares for hot tubs, swim spas and saunas for quick repairs.
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