Business Details
49 Years
experience
Your Trusted Family Jeweller in Flitwick Since 1977
Flitwick Jewellers has been a trusted family-run business since 1977, offering a comprehensive range of jewellery and watch services. Specialising in engagement rings, wedding bands, and eternity rings, we combine traditional craftsmanship with modern design to meet diverse customer needs. Our team of qualified professionals holds diplomas in retail jewellery, gemstone, and diamond grading, ensuring expert advice and service. With over 45 years of experience, we provide jewellery repairs, watch servicing, and bespoke design, supported by accreditations from the National Association of Goldsmiths.We pride ourselves on exceptional customer service, community engagement through apprenticeships and charity work, and a commitment to maintaining the highest standards in quality and ethics. Our heritage includes expansion to Felixstowe in 1999 and recognition as Clogau's Retailer of the Year. We offer complimentary gift wrapping, engraving, and gold-buying services, alongside a curated selection of luxury brands and timepieces with warranties. Our dedication to customer satisfaction is reflected in long-standing relationships with generations of clients.
Services
Jewellery Repairs
Watch Servicing
Bespoke Design
Valuation Services
Gold Buying
Engraving
Piercings
Wedding Rings
Diamond Engagement Rings
Watch Repairs
Details
- Year established: 1977
Highlights and features
- We have over 45 years of experience in the jewellery industry
- Our team holds diplomas in retail jewellery, gemstone, and diamond grading
- We are active members of the National Association of Goldsmiths (NAJ)
- We offer complimentary gift wrapping on all purchases
- We provide expert gold-buying services with fair market rates
Associations and certifications
- National Association of Goldsmiths (NAJ)
- Clogau - Winner of Retailer of the Year award
- Coeur De Lion - Luxury Brand
Services
Jewellery Repairs
We offer comprehensive jewellery repair services including resizing, polishing, rhodium plating, and claw re-tipping. Our experienced technicians handle delicate repairs with care, ensuring your precious items retain their beauty and integrity. Most repairs take 2-3 weeks, with estimates provided within 7-10 days.
Watch Servicing
Our watch servicing includes battery replacements, quartz and mechanical servicing, glass replacements, and movement repairs. We handle all brands with turnaround times varying by complexity, from same-day battery changes to 2-week servicing. Pressure testing ensures water resistance preservation.
Bespoke Design
Create unique heirloom pieces tailored to your vision. Our experts guide you through material selection, gemstone choices, and design processes to craft engagement rings, wedding bands, or commemorative jewellery using traditional and modern techniques.
Valuation Services
We provide professional valuations for insurance replacement, probate, and family division by an Independent Registered Valuer (NAG). Our assessments consider market values, craftsmanship, and material quality to ensure accurate, legally recognised valuations.
Gold Buying
We purchase unwanted gold, silver, platinum, and palladium at competitive rates. Our transparent process includes ID verification and fair market pricing, with payments made immediately upon agreement. We accept broken, damaged, or outdated jewellery for recycling.
People
Margaret Harris
Founder & President of NAJ
Established Flitwick Jewellers in 1977 after gaining extensive experience at James Walkers and J Weir & Son. Served as NAJ chairman 1998-2000 and remains actively involved in the business.
Vanessa
Partner & Manager
Daughter of Margaret, co-runs Flitwick Jewellers since 2014. Oversees daily operations and maintains the business's commitment to quality and customer service while continuing family traditions.
Paul
Manager
Son-in-law of Margaret, manages Hills Jewellers in Felixstowe. Brings specialist knowledge to the team while maintaining the family's high standards of service and expertise.
Questions
What services does Flitwick Jewellers offer?
We offer jewellery and watch repairs, bespoke design, valuations, gold buying, engraving, piercings, and a wide range of luxury jewellery and watches.
How long has Flitwick Jewellers been in business?
We have been serving customers since 1977, with over 45 years of experience in the jewellery industry.
Do you provide watch repair services?
Yes, we offer battery replacements, servicing, glass replacements, and other watch repairs with turnaround times from same-day to two weeks.
Are your jewellers qualified?
Our team holds diplomas in retail jewellery, gemstone, and diamond grading, ensuring expert craftsmanship and knowledge.
Can I sell unwanted jewellery to you?
Yes, we buy gold, silver, platinum, and palladium for scrap with fair market rates and require photographic ID.
Do you offer engraving services?
Yes, we provide machine engraving starting at £30, with options for computerised and hand engraving available on request.
