Business Details
50+ Years
experience
Residential Care Home in Bridport | Harbour House
Harbour House has provided exceptional residential care for elderly individuals since 1962, rooted in Quaker principles of dignity, respect, and community. Established by Eileen Morland, our home combines six decades of experience with modern facilities to create a warm, resident-centred environment. We hold an 'Outstanding' rating from the Care Quality Commission, reflecting our commitment to excellence in care delivery. Our team of trained professionals prioritises individual choice, privacy, and independence while maintaining a supportive living environment. Through our Nourish care planning system and resident-driven approach, we ensure personalised attention to each resident's physical, emotional, and spiritual needs. Our seaside location in West Bay offers beautiful surroundings complemented by purpose-built accommodations and communal spaces.We maintain strong ties with the local Quaker community while welcoming residents and families from diverse backgrounds. Our governance structure combines professional expertise with community representation to ensure continuous improvement in care standards. With 35 residential spaces and respite care options, we provide flexible support tailored to individual requirements. Our kitchen team delivers fresh, locally sourced meals with input from residents, while our domestic services maintain comfortable living environments. Regular resident meetings and feedback mechanisms ensure ongoing responsiveness to evolving needs. Our 2018 CQC inspection confirmed our status as a leader in elderly care, with no regulatory concerns identified in recent assessments.
Services
Residential Care
Respite Care
Catering Services
Domestic Services
Accommodation
Care Planning
Spiritual Support
Social Activities
Kitchen Services
Maintenance
Details
- Year established: 1962
Highlights and features
- 60 years of specialist experience in elderly residential care
- Award-winning Quaker ethos prioritising dignity and respect
- Maintained 'Outstanding' CQC rating since 2018
- Resident-driven approach with individualised care plans
- Modernised facilities with seaside views and communal spaces
Associations and certifications
- Care Quality Commission
What people say
Outstanding rating
Resident-driven approach
Modern facilities
Quaker ethos
Family-friendly
Services
Residential Care
Our residential care service provides long-term support for elderly individuals in a purpose-built facility overlooking West Bay Harbour. With 35 available spaces across three floors, we offer individualised care plans tailored to each resident's needs while maintaining their privacy and independence. Our trained staff provide 24-hour support with daily routines, medication management, and personal care, all within a Quaker-inspired environment promoting dignity and respect.
Respite Care
We offer flexible respite care options for individuals requiring temporary support or family carers needing short-term relief. Our respite service includes full access to all residential facilities and care provisions, with stays ranging from weekend breaks to extended periods. Each respite placement begins with a home visit to understand specific requirements, ensuring seamless integration into our community while maintaining continuity of care.
Catering Services
Our catering team provides three-course meals daily using fresh, locally sourced ingredients prepared in traditional home-style cooking. Residents participate in menu planning with special dietary requirements accommodated, including vegetarian options. Breakfast is served from 8:30 AM with room service available, while lunch and supper times encourage social dining experiences in our open-plan dining area overlooking the harbour.
Domestic Services
Personalised domestic services maintain residents' living spaces according to individual preferences. Our team works with each resident to establish cleaning schedules that respect their routines and privacy, with room keys available for personal security. The service includes linen changes, room tidying, and maintenance of communal areas like our colonnade seating and quiet reflection room.
Accommodation
Our accommodation features modernised en-suite rooms with balcony access overlooking West Bay Harbour. Residents are encouraged to personalise their spaces with familiar furniture while enjoying modern amenities including telephone points, television connections, and Wi-Fi access. The building incorporates accessibility features like passenger lifts and stair lifts, with emergency call systems installed in all rooms.
People
Andrea Winfield
Registered Home Manager
With 30 years' experience in care, Andrea has led Harbour House since 2013, championing resident-centred care and maintaining its 'Outstanding' CQC rating through compassionate leadership.
Sarah Bullen
Administrator
Sarah combines administrative oversight with clinical knowledge, having transitioned from direct care work to management in 2019 while maintaining medication administration competencies.
Michaela Keenan
Finance & Office Manager
Bringing 25 years' financial expertise across multiple industries, Michaela joined in 2021 to manage Harbour House's financial operations while adapting to care sector requirements.
Chris King
Care Lead
With 27 years' experience across nursing homes and specialist care settings, Chris leads our care team with a commitment to person-centred support and staff development.
Lana Read
Clinical Lead
Drawing on 12 years' UK care experience, Lana oversees clinical standards having worked in both nursing and residential care environments to ensure high-quality patient outcomes.
Questions
What type of care does Harbour House provide?
We specialise in residential care for elderly individuals without nursing requirements, offering both permanent placements and respite stays in our purpose-built facility.
What CQC rating does Harbour House hold?
We maintain an 'Outstanding' rating from the Care Quality Commission following our December 2018 inspection, with no regulatory concerns identified in recent assessments.
How long has Harbour House been operating?
Established in 1962 by Eileen Morland, we celebrated our 60th anniversary in 2022, making us one of Dorset's longest-serving Quaker-operated care homes.
Can residents personalise their accommodation?
Yes, residents are encouraged to bring their own furniture and personal items to create a familiar living space, with rooms featuring balconies overlooking West Bay Harbour.
What dining options are available?
Our kitchen team serves three-course meals daily using local ingredients, with residents involved in menu planning and special dietary requirements accommodated through consultation.
How does Harbour House involve residents in decision-making?
Residents hold regular meetings to discuss home matters, with suggestions collected through a comments box reviewed weekly by the Home Manager to ensure resident-driven governance.
