Business Details
27 Years
experience
Emergency
services
Business IT & Communication Solutions in Camberley
Established in 1999, Windsor Telecom has evolved from a provider of memorable phone numbers to a comprehensive technology partner serving over 6,000 businesses. Our expertise lies in simplifying complex technologies to enhance workplace communication and collaboration. We prioritise customer relationships through dedicated account management, intuitive solutions, and a commitment to making technology as user-friendly as personal devices. Our team combines technical proficiency with a down-to-earth approach, ensuring businesses benefit from tailored solutions that drive productivity and growth.With certifications including ISO/IEC, GDPR compliance, and Cyber Essentials, we uphold rigorous standards in security and service quality. Our Trustpilot rating and market-leading Net Promoter Score reflect our dedication to client satisfaction, supported by 24/7 proactive support and a focus on long-term partnerships.
Services
VoIP Phone Systems
IT Support
Business Broadband
Contact Centre Solutions
Microsoft Teams Integration
SD-WAN Connectivity
Details
- Year established: 1999
Highlights and features
- 25+ years of experience in business telecoms and IT services
- Dedicated account managers for tailored support
- ISO/IEC certified and Cyber Essentials accredited
- 24/7 proactive IT and connectivity support
- Customer-centric approach with Trustpilot 5-star rating
Associations and certifications
- ISO/IEC
- GDPR compliant
- Cyber Essentials
What people say
Dedicated account managers
Exceptional setup
Professionalism
Amazing value
Seamless integration
Services
IT Support
Our IT support services ensure businesses maintain optimal technology performance through remote and on-site solutions. Certified engineers provide proactive monitoring, cybersecurity protection, and infrastructure management tailored to organisational needs. With flexible support packages and rapid response times, we minimise downtime while maximising productivity across Microsoft 365, networking, and cloud environments.
VoIP Phone Systems
Windsor Telecom's VoIP solutions deliver scalable, feature-rich communication systems for modern businesses. Our hosted telephony integrates with collaboration tools like Microsoft Teams, offering HD calling, intelligent call routing, and cross-device functionality. Designed for hybrid workforces, these systems reduce costs while enhancing customer interactions through advanced analytics and CRM integration.
Contact Centre Solutions
Our cloud contact centre solutions enable seamless omnichannel customer engagement with real-time analytics and intelligent call routing. Supporting voice, email, web chat, and social media interactions, these platforms improve agent productivity and customer satisfaction. Features include PCI-compliant payment processing, ticketing systems, and CRM integrations for comprehensive service management.
Business Broadband
We provide high-performance business broadband solutions including FTTC, FTTP, and G.fast technologies. These services offer reliable, low-latency connectivity suitable for SMEs and backup requirements. With optional enhanced care packages and managed WiFi, businesses benefit from secure, scalable infrastructure tailored to operational demands and growth plans.
SD-WAN Connectivity
Our SD-WAN solutions optimise multi-site connectivity through intelligent traffic management and carrier flexibility. By prioritising critical applications and ensuring secure data transmission, this technology enhances network performance while reducing costs. Businesses gain centralised control over connectivity types, with support for hybrid cloud environments and real-time service adjustments.
People
Pete Tomlinson
Chief Executive Officer
Pete leads Windsor Telecom's vision to simplify business technology through intuitive solutions. With extensive telecoms industry experience, he drives innovation in communication systems while maintaining customer-focused service standards. His leadership prioritises employee development and technological advancement.
Questions
What IT services does Windsor Telecom offer?
We provide managed IT support, Microsoft 365 implementation, cybersecurity solutions, and network design tailored to business needs.
Do you support hybrid working environments?
Yes, our VoIP systems and SD-WAN connectivity enable seamless remote collaboration with cross-device functionality.
How quickly can you implement new solutions?
Our fastest deployment completed in 7 days, with most projects operational within two weeks.
What connectivity options are available?
We offer business broadband, leased lines, SD-WAN, and mobile internet solutions for diverse operational requirements.
How do you ensure service reliability?
24/7 proactive monitoring, ISO-certified processes, and redundant network infrastructure guarantee 99.9% uptime.
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