Business Details
18 Years
experience
Premium Electric Bikes in Farnham
Established in 2008, the E-bikeshop Company has grown to become Europe's largest eBike specialist retailer. With over 15 years of industry experience, we combine technical expertise with exceptional customer service, offering a comprehensive range of electric bicycles, parts, and maintenance solutions. Our state-of-the-art facility in Farnham, Surrey houses a dedicated workshop staffed by certified technicians, ensuring expert support for all our products. Recognised with multiple business awards including the Theo Paphitis SBS Award, we maintain partnerships with leading manufacturers like Bosch, Yamaha, and Haibike.Our commitment to innovation is demonstrated through industry-first initiatives such as world record-breaking eBike challenges and collaborations with major publications. We provide nationwide delivery, 0% finance options, and comprehensive after-sales support, including warranty services and technical assistance. Our team of cycling enthusiasts brings deep product knowledge and practical experience to every customer interaction, ensuring tailored recommendations and professional service.
Services
Electric mountain bikes
Road eBikes
Folding eBikes
eBike parts
Workshop repairs
0% finance
Worldwide delivery
Corporate solutions
Insurance packages
Cycle to work schemes
Details
- Year established: 2008
Highlights and features
- 15+ years as specialist eBike retailers with industry-leading expertise
- Dedicated in-house workshop with certified eBike technicians
- Next-day delivery available on 700+ in-stock electric bikes
- 0% finance options through V12 Retail Finance
- Award-winning customer service with 20,000+ happy customers
Associations and certifications
- Theo Paphitis Business Award
- Headline Business Award
- National Business Leaders Award
- Bosch eBike Systems Partner
- Yamaha eBike Systems Partner
What people say
Excellent service
Knowledgeable staff
Fast delivery
High-quality products
Professional support
Services
Electric mountain bikes
We offer a comprehensive range of premium electric mountain bikes from leading brands including Haibike, Scott, and Orbea. Our selection covers full suspension, hardtail, and trail-specific models designed for various terrains. Expert staff provide professional advice to help customers choose the perfect eMTB for their riding style and requirements.
eBike finance
Our 0% APR finance options through V12 Retail Finance make purchasing premium eBikes more accessible. Available for purchases over 1,000 with flexible terms from 6 to 24 months, including next-day approval and straightforward application processes for convenient purchasing.
Workshop repairs
Our dedicated workshop provides specialist eBike maintenance and repair services. Staffed by certified technicians with access to genuine parts and diagnostic equipment, we offer same-day service for most standard repairs and comprehensive support for complex technical issues.
Cycle to work schemes
We facilitate multiple government-approved cycle to work schemes with no administration fees. Our program helps employers reduce costs while enabling employees to access premium eBikes through salary sacrifice arrangements with seamless processing and support.
Worldwide delivery
Our logistics network provides reliable delivery services across the UK and internationally. With next-day delivery available for in-stock items and expert packaging to ensure safe transport, we handle all aspects of eBike delivery and setup for customer convenience.
People
Ben
Sales & Operations
With over a decade in the eBike industry, Ben leads our sales operations, combining technical expertise with market knowledge to ensure customers receive optimal solutions for their cycling needs.
Dan
Workshop Manager
As workshop manager, Dan oversees our technical team with specialist qualifications in eBike systems, ensuring all maintenance and repairs meet the highest professional standards using genuine components.
Martin
Company Director
Martin directs business strategy with extensive industry experience, having led the company's growth into Europe's largest eBike specialist while maintaining focus on quality service and innovation.
Questions
Do you offer 0% finance options?
Yes, we provide 0% APR finance through V12 Retail Finance for purchases over £1,000, with terms from 6 to 24 months.
What delivery options are available?
We offer next-day delivery on in-stock items, UK-wide delivery, and worldwide shipping for all electric bike purchases.
Are cycle to work schemes available?
Yes, we support multiple cycle to work schemes including Cyclescheme and Green Commute Initiative with no administration fees.
What warranty coverage applies?
All eBikes include manufacturer warranties: 5 years on frames, 2 years on motors/controllers/batteries, and 1 year on components.
Do you have a physical showroom?
Yes, we operate a specialist showroom in Farnham, Surrey by appointment with expert staff and demonstration models available.
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