Business Details
26 Years
experience
Emergency
services
Your Trusted IT Support Partner in Denbigh
Established in 2000, CATalyst Systems has built a reputation for delivering tailored IT solutions across North Wales, The Wirral, and Cheshire. Our team of 10 specialized engineers provides proactive managed IT support, VoIP systems, broadband services, and CCTV solutions. We combine technical expertise with a client-focused approach, offering free site audits, competitive pricing, and 24/7 monitoring for critical systems. Our services include hardware and software maintenance, disaster recovery planning, and security assessments, ensuring businesses remain operational and secure.With a focus on transparency, we avoid unnecessary upgrades and prioritize client education. Our engineers hold certifications in HikVision CCTV, VMware, and Microsoft 365, among others. We maintain a fully equipped service centre in Denbigh with on-site maintenance included in contracts. Our disaster recovery solutions enable server restoration within 90 minutes, and we offer Welsh Assembly Government grant assistance for rural broadband installations.
Services
Managed IT Services
VoIP Systems
Broadband Solutions
CCTV Installations
Managed Print Services
Details
- Year established: 2000
Highlights and features
- 20+ years' experience in IT infrastructure management
- Free site audits and no-obligation consultancy
- Competitive pricing with no unnecessary upgrades
- 12-month on-site maintenance included in contracts
- Specialist engineers with VMware and Microsoft certifications
What people say
Swift issue resolution
Competent technical team
Cost-effective solutions
Proactive system monitoring
Excellent customer service
Services
Managed IT Services
Comprehensive IT infrastructure management covering hardware, software, and network maintenance. Our proactive monitoring identifies potential issues before they impact operations, with weekly reporting and rapid response times. Services include disaster recovery planning, security audits, and cloud backup solutions.
VoIP Systems
Scalable cloud-based phone systems with unlimited calls and advanced features. Includes call recording, mobile integration, and emergency redirection. Our 3CX platform offers cost-effective communication solutions with centralized management for multi-location businesses.
Broadband Solutions
Diverse connectivity options including fibre, leased lines, and 4G/5G. Specialising in Welsh Assembly Government grant-funded installations for rural businesses. Provides temporary emergency broadband solutions and Wi-Fi coverage optimisation for commercial properties.
CCTV Installations
IP-based security systems with remote monitoring capabilities. Includes strategic camera placement, cloud storage options, and compliance guidance. Offers 12-month maintenance packages with firmware updates and performance monitoring for continuous security.
Managed Print Services
Cost-effective printing solutions with proactive maintenance and supply management. Features usage analytics, energy-efficient equipment, and flexible leasing options. Includes automatic toner replacement and 4-hour response times for critical print failures.
Questions
What areas do you cover for IT support?
We provide services across North Wales, The Wirral, and Cheshire from our Denbigh base.
Do you offer emergency IT support?
Yes, we provide emergency broadband solutions within 24 hours and prioritise contracted clients.
Can you help with rural broadband installations?
Yes, we're approved installers for the Welsh Assembly Government broadband grant scheme.
What IT services are included in your contracts?
Contracts include hardware/software maintenance, security monitoring, backups, and 12 months on-site support.
Do you support Microsoft 365 environments?
Yes, we specialise in deploying and managing Microsoft 365 solutions for over 90% of our clients.
