Victoria House Care Home Ltd is a family-owned and operated care home situated in the heart of Poulton-le-Fylde, Lancashire, only five miles from the Fylde Coast. Our care home is committed to providing high-quality care services to our residents, promoting a sense of well-being and maintaining their social skills for as long as possible.
Our Services
We offer a range of services to cater to the needs of our residents, including residential care, dementia care, and respite care. Our care home is designed to provide a comfortable and safe environment for our residents, with ten single and two double rooms available. Our staff are fully qualified and highly skilled, with NVQ levels 2 and 3, and are trained to deal with medical matters arising from doctor's instructions. We provide a daily activity programme for our residents, which includes a range of activities such as arts and crafts, music sessions, and exercise classes. We also offer spiritual support, with a local Anglican Vicar visiting our care home every last Friday of the month to celebrate communion with our residents.
Our Aim
The aim of our care team is to promote a sense of well-being and to maintain the social skills of our residents for as long as possible. We achieve this by using various methods to stimulate our residents physically and mentally, utilising the five senses: touch, taste, smell, sight, and hearing. We strive to maintain as much normality as possible within our care home environment, ensuring a high quality of life for our residents.
Our Commitment
We are committed to providing a high-quality care service that meets the individual needs of our residents. We work closely with our residents, their families, and healthcare professionals to ensure that our care services are tailored to meet their specific requirements. We are dedicated to providing a safe, comfortable, and supportive environment for our residents, and our staff are trained to provide compassionate and respectful care.
Our Care Home
Our care home is a former doctor's surgery that has been carefully extended and converted to provide a comfortable and safe environment for our residents. Our care home is situated in the heart of Poulton-le-Fylde, with all local amenities, including the railway station, shops, post office, supermarkets, and other facilities, within easy reach.
Care and Staff
The care received at Victoria House is described as "first class" and "caring". The owners, Ian and Pauline, are praised for being "very hands on" and delivering care themselves. The other carers are also commended for their lovely nature and long-term employment at the home, indicating job satisfaction.
Facilities and Amenities
The care home itself is described as "immaculate" and smelling "fresh". The food is praised for being "lovely and fresh".
Family Involvement and Recommendations
Family members are made to feel "very welcome" when visiting, with regular daily visits. The care home is "highly recommended" by families who have experienced the care firsthand.
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