Your Sash, Your Case, Our Expertise - Restored to Perfection
At McCracken Opticians, we are dedicated to providing top-notch eye care and hearing care services to our patients. As an independent practice, we take pride in our ability to offer a personalized and compassionate approach to your health needs. Our husband-and-wife team, Mark and Emily McCracken, have been running the practice since 2002, and our commitment to excellent care has only grown stronger with time.
Our Vision
At McCracken Opticians, we believe in building lifelong relationships with our patients. We understand that every individual is unique, and that's why we take the time to get to know you and your specific needs. Our state-of-the-art diagnostic equipment and expert team ensure that you receive the best possible care, tailored to your individual requirements. Whether it's a routine eye examination or a more complex issue, we are dedicated to providing you with the highest level of care and attention.
Our Services
We offer a comprehensive range of services, including:
- Eye Examinations: Our experienced optometrists use the latest diagnostic techniques to assess your eye health and spectacle or contact lens prescription with precision.
- Eyewear & Lenses: Our extensive collection of frames and lenses caters to all styles and budgets, ensuring you find the perfect pair to suit your needs.
- Hearing Services: Our partnership with The Hearing Care Partnership brings you audiology services, including hearing tests and consultations.
What Sets Us Apart
At McCracken Opticians, we pride ourselves on our:
- Precision: We invest in the latest diagnostic and refractive equipment to ensure accurate assessments and prescriptions.
- Care: Our team goes above and beyond to provide exceptional care and attention to every patient.
- Dedication: We take the time to get to know you and your needs, ensuring you receive personalized care.
Our Practice
Our stunning practice is located in the heart of Uttoxeter, in a beautiful Georgian building with ample parking. Our friendly and close-knit team are dedicated to making you feel calm and reassured, and we strive to create a welcoming and comfortable environment for all our patients.
Exceptional Service
The reviews for McCracken Opticians are overwhelmingly positive, with several customers praising the exceptional service they received. Patients comment on the prompt appointment scheduling, friendly and professional staff, and thorough eye testing. In particular, the opticians' ability to make young children feel at ease is highlighted, with one reviewer noting that the staff were "wonderful" and "patient" when dealing with a wriggly and frightened 9-month-old baby.
Efficient and Expert Treatment
The opticians are praised for their efficiency and expertise, with reviewers commenting on the thoroughness of the eye testing and the helpfulness of the staff. One reviewer notes that the optician conducting the assessment was "clearly an expert" and made their 12-year-old daughter feel at ease. Another reviewer praises the dispensing optician for being "professional, interested, thorough, and caring".
Notable Exception
Unfortunately, there is one negative review, citing a poor consultation and the optician's disregard for the patient's knowledge and requests. However, this exception does not detract from the overall positive reviews.
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