Discover the art of unique living with Gilt & Grain Ltd.
Pet Vet is a trusted veterinary practice with two clinics located in Thornhill and Woolston, Southampton. We are dedicated to providing top-notch veterinary care for all small animals, including dogs, cats, rabbits, birds, fish, and exotic species. Our mission is to provide the best in routine and emergency health care for your beloved pets.
Our Services
We offer a wide range of veterinary services, including:
- Routine and emergency operations
- Dentals
- Health checks
- Ultrasound
- Blood testing
- Dermatology
- Weight control and dietary needs
- Pet foods and accessories
- X-Rays
- In-House Laboratory
- Endoscopy
- Microchipping
Our state-of-the-art clinics are equipped with the latest equipment and technologies, ensuring that your pet receives the best possible care. We understand the importance of a healthy and happy pet, and our dedicated team of veterinarians and support staff are committed to providing exceptional care and service to you and your pet.
Our Experience and Expertise
Our owner and principle vet, Dr. Monique Van Ouwerkerk MRCVS, is an Advanced Practitioner in Veterinary Dermatology, and we can treat any concern you may have about your pet's skin condition. Whether it's for your new pet, trusty family companion, or faithful old timer, Pet Vet has all you need to provide the best in routine health care, nutrition, and emergency services.
Our Commitment to You
At Pet Vet, we are committed to providing exceptional veterinary care and service to you and your pet. We believe in building strong relationships with our clients and their pets, and we strive to provide a welcoming and compassionate environment for all. If you have any questions or concerns, please don't hesitate to contact us. We're always here to help.
Staff and Customer Service
The staff at Pet Vet have been criticized by some reviewers for their poor customer service skills. Some have described the vets and nurses as "rude", "unprofessional", and "not people persons". However, others have praised the staff for being "friendly", "lovely", and "caring".
Prices and Value for Money
Several reviewers have expressed discontent with the high prices charged by Pet Vet, with some feeling "ripped off" and others comparing prices unfavourably to online retailers. However, a few reviewers have mentioned that the prices are "reasonable" and that they "care about all animals".
Facilities and Waiting Areas
Some reviewers have complained about the lack of waiting areas and having to wait outside, which can be inconvenient in bad weather. However, one reviewer appreciated the hard work of the vets despite the COVID-19 restrictions.
Positive Experiences
Many reviewers have praised Pet Vet for their professional and caring approach, with some expressing gratitude for the help they received with their pets. The vet, Monique, has been particularly praised by several reviewers for her excellent service and care.
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