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Located in the heart of Birmingham, Rattlesnake Canyon has been a leading pet shop for over a decade, providing a wide range of exotic animals, products, and expert advice to pet enthusiasts. Our mission is to provide a safe, welcoming, and informative environment for customers, while prioritising the welfare and well-being of animals.

Our History and Expertise

Established in 2011, Rattlesnake Canyon is the only DWA (Dangerous Wild Animals) specialist in Birmingham, with a team of experts who have extensive knowledge in the care and handling of exotic pets. Our staff are dedicated to providing exceptional customer service, ensuring that customers receive the best possible advice and guidance on the animals they bring into their homes.

Services We Offer

At Rattlesnake Canyon, we offer a variety of services, including:

Reptile Care and Products: We stock a vast range of reptiles, including snakes, lizards, and scorpions, as well as a selection of tropical fish, arachnids, and small mammals. Our experienced team is always available to offer expert advice on animal care, feeding, and housing.

Livestock Boarding: We provide a safe and comfortable environment for animals to stay while their owners are away. Our experienced staff will ensure the animal's welfare and provide regular care, including feeding, cleaning, and monitoring vital signs.

Dangerous Wild Animals (DWA) Licensed Livestock: As the only DWA specialist in Birmingham, we are licensed to handle and sell DWA animals, including venomous snakes. Our expert team is dedicated to providing guidance and support to customers who wish to keep DWA animals.

Aquatic Fish and Small Mammals: We offer a beautiful selection of tropical and cold-water fish, suitable for indoor or outdoor environments. We also stock all necessary hardware and food products. Additionally, we keep a range of small animals, such as mice and hamsters, which make great domestic pets.

Our Commitment to Animal Welfare

At Rattlesnake Canyon, we are deeply committed to the welfare and well-being of animals. We believe that every animal deserves a safe and happy life, and we work tirelessly to ensure that the animals in our care receive the best possible care and attention.

Get in Touch

If you have any questions, or would like to schedule a visit to our store, please do not hesitate to contact us. Our friendly team is always available to offer expert advice and guidance on the care and keeping of exotic pets.

Contact Information

Rattlesnake Canyon

574 Kingstanding Road

Kingstanding

Birmingham

B44 9SD

Tel: 0121 382 7451

Opening Hours:

Sunday: Closed

Monday: 9:30 am - 5:30 pm

Tuesday: 9:30 am - 5:30 pm

Wednesday: 9:30 am - 5:30 pm

Thursday: 9:30 am - 5:30 pm

Friday: 9:30 am - 5:30 pm

Saturday: 9:30 am - 5:30 pm

Reviews
Positive: The shop has received widespread praise for its knowledgeable and friendly staff, excellent animal selection, and dedication to animal welfare.
Negative: One customer reported poor animal living conditions and overcrowding.

Overall Experience

The majority of customers have had an excellent experience at the reptile shop, praising the staff's knowledge, helpfulness, and passion for the welfare of the animals.

Staff and Service

The staff, particularly Mike, have been commended for their extensive knowledge and expertise in reptiles and exotics. They have been described as helpful, friendly, and enthusiastic, providing excellent advice and guidance to customers.

Animal Selection and Welfare

Many customers have praised the shop's selection of animals, including snakes, lizards, tarantulas, and birds. The staff's dedication to the welfare of the animals is also notable, with several customers mentioning that the shop's main aim is the well-being of the animals, rather than profit.

Facilities and Products

The shop has been described as clean and well-run, with a large selection of quality frozen food and live food available. The shop also offers boarding services for reptiles, which has been appreciated by customers.

Negative Comments

One customer had a poor experience, criticizing the shop's treatment of tarantulas and birds, alleging overcrowding and poor living conditions. However, this review has been responded to by the shop owner, and the majority of customers have reported a positive experience.

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